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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

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#10802 – Error 504 when using 4AI

Posted in ‘4AI’
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Friday, 09 February 2024 23:41 UTC
Pucki

Hi, i always get an 504 in the console when using 4ai, i tried with gtp4 and 3.5. When i click on the link that throws the error in the console i can see that the answer from chatgpt is already there, but will not show up in the tool.

What can i  do?

Monday, 12 February 2024 09:18 UTC
wb_weeblr

Hi

That error is a timeout. It means that your server (or maybe Cloudflare?) is stopping the request after some time but it's too early and the OpenAI API has not responded yet to your question.

Things to consider:

- OpenAI API can be quite slow at times, so it may be a matter of just trying at another time.

- after how much time does the error happens? depending on what you are doing, your server should allow 60 seconds or better: 90 seconds for the response to come in

- GPT4 is going to be much slower than GPT 3.5, so if you ask 4AI to work on a long text (ie spell, translate or create a full blog post), then it's best to try with GPT 3.5 first.

But again, the simplest thing is normally to configure your server to allow a longer response time, so that OpenAI has enough time to respond.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Thursday, 14 March 2024 05:34 UTC
system
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