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#893 – ERROR PAGE DOESN´T SHOW UP

Posted in ‘sh404SEF’
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Sunday, 23 August 2015 17:35 UTC
jtormo
 Hi,

After updating to 4.6.0.2718 I have noticed that instead showing up the error page, I get :

jos-Error: COM_CONTENT_ERROR_ARTICLE_NOT_FOUND

my site is

http://www.xxxx.es

Just to try I uninstalled sh404sef, and then the error page of the template shows up, but obviously I miss the redirections I did with sh404sef. Now it is installed again

Could you please help on this?

Thanks
Sunday, 23 August 2015 17:38 UTC
jtormo
username: xxxx
password: xxxx
Sunday, 23 August 2015 23:05 UTC
wb_dimitris
Hi,

You had deleted the category "sh404SEF custom content" which is required for the error page to work correctly. Restoring this category fixes there error message.

Regards
Monday, 24 August 2015 07:25 UTC
jtormo
Thank you, now it works perfectly!

Monday, 24 August 2015 21:15 UTC
wb_dimitris
Nice,

I am gonna close this one here, but feel free to open another ticket in the future.

Regards
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.