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#88 – Upgrade impossible

Posted in ‘sh404SEF’
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Thursday, 16 April 2015 07:30 UTC
calkyk
 

Hello I have sh404SEF
Version installée : 4.4.6.2271
I wanted to upgrade in my panel : version 4.4.8.2409

I have moved my acount on weeblr.com
and written the two keys indicated in my account
Clé d'accès et Clé secrète

I received this message
Message
Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 19, "VirtueMart3 plg_vmpayment_skrill Update Site", URL : http://virtuemart.net/releases/vm3/plg_vmpayment_skrill_update.xml

Thanks for your help
Caroline xxxx
[email protected]
Thursday, 16 April 2015 07:40 UTC
wb_weeblr
Hi

This is a Virtuemar error, which seems to have an issue with their update. That's unrelated to sh404SEF.
Can you try updating simply one extension at a time?

Rgds
 
Friday, 17 April 2015 14:14 UTC
calkyk
Hello
Thanks for your answer
I was updating only sh404sef from your panel
When I have a look at joomla administrator panel, I have nothing to update, new version of sh404sef in not announced there
Caroline
Friday, 17 April 2015 15:54 UTC
wb_weeblr
Hi

You need to click the "Find updates" button on the Joomla page. The Joomla page is updated less frequently than the one on sh404SEF panel.

Actually, when you click on the "Update" button on sh404SEF control panel, this should take you to the Joomla update page?

Rgds
 
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