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#878 – Multilanguage support

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 19 August 2015 10:41 UTC
magj
Hi

Dear Support staff,

I have a Joomla 2.5 Website, I have multilanguage  contents and everything is setup for that. When I enable language filter module , the website frontend falls into a loop and I get the following error:

The page isn't redirecting properly. (redirect Loop)

When I disable sh40sef the site works ok.

What should I do?

Regards
Wednesday, 19 August 2015 10:42 UTC
magj
This is the exact error:

This webpage has a redirect loop

ERR_TOO_MANY_REDIRECTS
Wednesday, 19 August 2015 11:03 UTC
wb_dimitris
Hi,

This sounds as a misconfigured multilingual set up. Can you please check that your site is properly configured for multilingual use?

Regards
Wednesday, 19 August 2015 11:19 UTC
magj
Thanks for your knid reply.

I'm almost sure it's ok, additionally when I disable sh404sef , the site and everything works ok.

Any help would be greatly appreciated.

Regards
Wednesday, 19 August 2015 11:21 UTC
wb_dimitris
Hi,

Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Regards
Wednesday, 19 August 2015 11:40 UTC
magj
Thanks:

Credentials:
User:
xxxx
Pass:
xxxx

URL:
http://xxxx.com/administrator

Regards
Wednesday, 19 August 2015 12:04 UTC
wb_dimitris
Hi,

Observing your configuration I couldn’t find something wrong, so I will have to ask for the .htaccess file.

Regards
Wednesday, 19 August 2015 12:18 UTC
magj
Thanks

Find the attached file
Wednesday, 19 August 2015 12:22 UTC
wb_dimitris
Hi,
can you remove (or comment out) line 77 from your .htaccess ?

Regards
Wednesday, 19 August 2015 12:41 UTC
magj
Thanks

I commented out line 77 and 78

It seems resolved
Thursday, 20 August 2015 11:03 UTC
wb_dimitris
Hi,

Since the problem was solved here I am gonna close this one, but feel free to open a new ticket in the future.

Regards
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.