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#856 – 404 error pages not working

Posted in ‘sh404SEF’
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Saturday, 15 August 2015 10:28 UTC
janyour
Hello,
i have a problem with error pages, when i hit a 404 page i get this msg :

ex. http://www.xxxx.com/revit

An error just happened: Component Not Found (http://www.xxxx.com)
and there was another one displaying this message (error page document not found).

here our site details :

http://www.xxxx.com/administrator/
admin : xxxx
Saturday, 15 August 2015 10:31 UTC
janyour
i think its comming from the __404__ article, it was unpublish !
just publish it again and seels wiorking again
Saturday, 15 August 2015 10:55 UTC
wb_weeblr
Hi

Yes, as specified in documentation (see: Modifying the error page content), you should keep both the error page category and article with the default names and aliases, otherwise Joomla can't find them.

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.