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#839 – WEB problem Enable URL optimization

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 12 August 2015 08:53 UTC
pcsupport
 Frontpage goes blank av Enable URL optimization.

See attachedt screendumps of web.
Wednesday, 12 August 2015 09:35 UTC
wb_weeblr
Hi

1 - PLease ser "Error reporting" to "Maximum" in the Joomla configuration, to see if there's any PHP error

2 - The page is not blank, it shows the menu, logo, etc. How is the main content created? is this an article? some module?

3 - After you have replied to 1 and 2, we will need:
- link to site
- superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Thanks and regards
 
Thursday, 13 August 2015 08:55 UTC
pcsupport
FrontPage = Custom HTML Modules

User : xxxx
Passord : xxxx

http://xxxx.no/administrator
Thursday, 13 August 2015 10:44 UTC
wb_weeblr
Hi

The problem was coming from your Joomla content language configuration. There you had only English defined, but not Norwegian. I created the Norwegian language, and unpublishd English and things work normally (I disabled sh404SEF after testing, just in case).
Not having the correct language there prevented sh404SEF from recognizing the front page as the front page.

This is something we can deal with with recent versions of Joomla, but you're also using a fairly old version of Joomla, which increases the problem.

Anyway, it works normally now.

Rgds
 
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