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#806 – Not Generating New URL's after Purge

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 05 August 2015 05:06 UTC
mmiller2197
Hello,
I am new to sh404sef and think I have really messed up. I installed everything how it was described in the documentation you provide. I was not thinking and many hours of site work and after the URL's was created by Sh404SEF I selected the purge button for some crazy reason. I am now getting the error to many redirects when trying to access my site. I am not sure what to do and if it is even fixable. Thank you in advance for your help.  
Wednesday, 05 August 2015 11:36 UTC
wb_dimitris
Hi,

We will need to inspect your configuration. Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Regards
Wednesday, 05 August 2015 12:18 UTC
mmiller2197
Hello,
My site is http://www.xxxx.com/Administrator
Username: xxxx
Password: xxxx
Wednesday, 05 August 2015 12:29 UTC
wb_dimitris
Hi,

You had enabled language filter plugin, but you have only one language and that created too many redirects and no page finally was getting displayed.
If you need to make this site multilingual please follow the best practices, as those are expressed in Joomla’s documentation.

Your site now register the URLs in the Url manager of sh404SEF

Regards
Wednesday, 05 August 2015 12:31 UTC
mmiller2197
Thank you so much for your help. I was going crazy last night and after hours of trying to fix it, I was about to give up and do a complete site rebuild. Thank you again for your help and have a great day.
Wednesday, 05 August 2015 14:20 UTC
wb_dimitris
Hi,

I am gonna close this one now, but feel free to open another ticket in the future.

Regards
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.