#742 – Component Handler

Hello,

For some reason I cannot change the settings of the components handlers in the by component configuration settings. When I select for example "Leave as non-sef" for a component and click "Save & Close". It doesn't save the setting and just reverts to: "(use default handler)".

I never had this problem before so I am wondering if this is a bug or if it maybe depends on the component?

Thanks,

Sima

Hi,

This is quite strange.
Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Regards

Https://www.xxxx.com/administrator

User: xxxx
Pass: xxxx

Hi,

After spending some time without any success I am gonna need to go through the logs (php and mysql) of your site. Can you please upload those two logs, either here or somewhere in the cloud for us?

Regards

Attached the logs but I do not see any errors in the logs. Are you looking for something specific?

Didn't allow the previous files. Attached the logs in zip.

Ok never mind the files, here is what is in the PHP log and the MySQL log is empty:

PHP LOG

[Sun Jul 26 06:52:15.299530 2015] [mpm_prefork:notice] [pid 1102] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
[Sun Jul 26 06:52:15.299547 2015] [core:notice] [pid 1102] AH00094: Command line: '/usr/sbin/apache2'

Hi,

I was trying to get the same behavior on my localhost/debug machine without much success. An you re install the latest version?

Regards

I just did and it works now. Thanks!

Hi Sima,

I am gonna close this one, but feel free to open another ticket in the future.

Regards