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#7373 – K2 (Sub) Category disappeared in menu after starting SH404SEF

Posted in ‘sh404SEF’

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Monday, 31 August 2020 15:25 UTC

wjhonig

After I purged SH404SEF te create al URL's I am missing te wright links in the Main Menu.
The menu item "Diensten" is based upon the category "Diensten"
but SH404SEF creates a link to our domain www. xxxx.nl!

How to solve this problem?

Setup:
Joomla! 3.9.21
K2 v2.10.3
sh404SEF 4.21.0.4206

With friendly regards,

Wim Honig

Monday, 31 August 2020 16:36 UTC

wb_weeblr

1 -

After I purged SH404SEF te create al URL's I am missing te wright links in the Main Menu.

Does it mean you had the correct link "before", when you installed sh404SEF?

2 - is the site new? or have you been running K2 and sh404SEF for a while?

3 - Are you using the K2 plugin for sh404SEF (it's needed for K2 version 2.7 and more recent)

4 - Have you reviewed all K2 SEF URLs settings? they have several.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Tuesday, 01 September 2020 12:22 UTC

wjhonig

Dear Yannick,

1. SH404SEF is installed for many years on our website, but recentlye I have changed and renamed many K2 categories.
That is why I deleted or purged the SEF urls to refesh. Before the menu-items worked perfect. The problem is mainly in the menu.
For instance the menu-item "Diensten" is a K2 category menu-item but the url is directed to www.xxxx.nl. How can I change this?

2. The site is active for many years

3. Yes I am using the K2 plugin since 2016

4. Yes, I have reviewed all settings, but there is no possibilty in K2, the K2 plugin of SH404SEF to change the behaviour of the menu-items
which are based upon a K2 Category

Beside the above mentioned configuration I am using the template "shaper_helixultimate - Standaard" from Joomshaper for many years.

I hope you can help to sove the url problems

With friendly regards

Wm Honig

Tuesday, 01 September 2020 15:41 UTC

wb_weeblr

but there is no possibilty in K2, the K2 plugin of SH404SEF to change the behaviour of the menu-items

which are based upon a K2 Category

K2 has all the URL settings, whether it's a menu item or any other URLs. Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterward, but it must have superuser level.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Wednesday, 02 September 2020 11:55 UTC

wjhonig

I have stopped en started the plugins and the urls are fine now. It must be a hickup ; )

Thanks for your help!

Wednesday, 02 September 2020 12:05 UTC

wb_weeblr

ok, glad to hear that! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our Accelerated Mobiles pages plugin for Joomla - without AMP, you're missing out on mobile visitors!

Best regards

Yannick Gaultier

weeblr.com / @weeblr

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.