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#7220 – Wrong page URL for 404

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 31 May 2020 19:08 UTC
ibssoftware
Hi,

404 page url shows wrong url like https://www.xxxx.com/home instead of https://www.xxxx.com/404. How can i correct it.

Thanks
Arun
Monday, 01 June 2020 08:03 UTC
wb_weeblr
Hi

The 404 page I see on your site is not from sh404SEF but from your template. That's where you have to look if you want to solve the problem.

"Something", most likely your template is doing a redirect when a 404 page happens. That should be disabled and you should leave sh404SEF handle the 404s.

Best regards

Yannick Gaultier
weeblr.com
@weeblr
 
Wednesday, 03 June 2020 20:34 UTC
ibssoftware
Hi,

Where i can set this.

Thanks
Arun
Thursday, 04 June 2020 07:22 UTC
wb_weeblr
Hi

Where i can set this.
I don't know. As I said, this is not done by sh404SEF so you need to find which part of your site setup is doing this redirect for 404 pages.

[EDIT] I tested with one of Joomla template, protostar and all works fine so this is done by your template indeed.

Note: I found that you have disabled sh404SEF error page



Once you've found what is causing the problem, you should use the sh404SEF error page instead of the JOomla one, it's much better.

Best regards

Yannick Gaultier
weeblr.com
@weeblr


 
Monday, 08 June 2020 16:25 UTC
ibssoftware
Hi,

Please check the attached image. Is this is the correct configuration.
Monday, 08 June 2020 17:50 UTC
wb_weeblr
Hi

You still have something on your site doing a redirect to /home in case of a 404. Once you find that, you can change the settings in sh404SEF if you want, but changing them now is not going to solve the problem of redirections to /home.

Best regards

Yannick Gaultier
weeblr.com
@weeblr
 
Tuesday, 23 June 2020 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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