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#72 – cant seem to get these urls right

Posted in ‘sh404SEF’
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Wednesday, 15 April 2015 05:10 UTC
dkeogh
 Hi

I just purchased your component and am having trouble with a specific set of URL's , there are about 11,000 in all are in this format

index.php?option=com_advisory&Itemid=85&crd=155733&lang=en&layout=detail

This would translate as such

xxxx.html


The site is at www.xxxx.com and it lists all registered Investment Advisors in the US. The site has just been upgraded and we have used your component for a few years. I did have a guy do it for me last time but he has moved on, any advice would be greatly appreciated.

Thanks

Darren Keogh
Wednesday, 15 April 2015 07:24 UTC
wb_weeblr
Hi,

If URLs for this Advisory extensions are left non-sef, there are 2 possible reasons:

1 - sh404SEF was instructed to leave them non-SEF. This is done in the configuration page, similar to: https://weeblr.com/images/screenshots/a67iQa9raWjWUUcTisiGRUIvkCFBJo.png
(on the screenshot, I'm showing Acymailing, but you should have one line with Advisory in the list)
Change that back to Used default handler, then save config and visit your site frontpage to check result

2 - That extension doesn't provide either an sh404SEF plugin, nor a router.php file - meant to be used by Joomla exactly for creating SEF URL. You can test that by disabling sh404SEF for a minute and see if URLs for com_advisory are still non-SEF. Note that before you disable sh404SEF, you should make sure Joomla SEF is enabled, in Joomla global configuration: see https://weeblr.com/images/screenshots/EelYbW5hYjzGv3MPhgOmrC9dd38Dbo.png

If 1/ is the problem, changing the setting should be enough. If 2/ is the problem, then we won't be able to do much about it, but the people doing com_advisory should be able to help.

Good questions to ask also are:

- was com_advisory present in the previous version of your site?
- if so, and if the site admin has left its URLs non-sef, what was the reason for that?

Rgds
 
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