• Home
  • Get help
  • Ask a question
Last post 10 hours 33 min ago
Posts last week 141
Average response time last week 4 hours 42 min
All time posts 67805
All time tickets 10478
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#7136 – Some url's get me 404

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 29 April 2020 01:39 UTC
rodrago
 Hi, I create some pages, articles but when I sync on menu item I get an error 404 from this url

follow the images => https://imgur.com/a/hmebNAS
Wednesday, 29 April 2020 07:05 UTC
wb_weeblr
Hi

As you can see on your screenshot:



the 404 error is coming from your webserver. You have not configured it to use URL rewriting and so you should not enable "Use URL rewriting" in Joomla global configuration.

If you set "Use URL rewriting" to "No", your URLs will have /index.php/ at the start and they should work (not 100% guaranteed, it also depends on how you configured your webserver).

If you set "Use URL rewriting" to "Yes", then you must configure your webserver to allow URL rewriting. Here is the Joomla documentation for configuring nginx.

Best regards

Yannick Gaultier
weeblr.com
@weeblr
 
Wednesday, 29 April 2020 17:30 UTC
rodrago
Hi, that resource is enabled enabled.

Wednesday, 29 April 2020 17:30 UTC
rodrago
and that only happen when use long url's
Wednesday, 29 April 2020 17:52 UTC
wb_weeblr
Hi

Hi, that resource is enabled enabled.
Yes, but it's not working. You need to adjust your nginx configuration file until it works. Not something I can provide help with here I'm afraid, that's really your hosting configuration.

Best regards

Yannick Gaultier
weeblr.com
@weeblr
 
Thursday, 14 May 2020 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.