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#6918 – Replacing an old copy of sh404SEF

Posted in ‘sh404SEF’
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Thursday, 06 February 2020 16:41 UTC
Consumerhs
To whom it may concern:

I have a sh404SEF currently installed on my Joomla website, it was installed by a developer but I am not able to update the plugin and for that reason there are many configuration error messages appearing on the dashboard. (Please see attached screen shot) However, I just now purchase my own registered copy and have a Update key.

QUESTIONS:

If I were to upload the new sh404SEF onto my website, will it automatically replace the current/old plugin?

Can I update the old sh404SEF but first, by entering/using the new Update key?

If any of the above is possible, will I loose all/any of the content already embedded on my pages, such as Meta Titles, Descriptions, keywords etc?

I look forward to your reply before I proceed with using my new sh404SEF.

Regards,
David
Thursday, 06 February 2020 16:53 UTC
wb_weeblr
Hi David,

for that reason there are many configuration error messages appearing on the dashboard
Those errors are not related to being outdated, they are more incorrect configuration problems.

If I were to upload the new sh404SEF onto my website, will it automatically replace the current/old plugin?
Yes, if by upload you mean downloading a zip file from the download section here and then using the Joomla installer to install that zip.

Can I update the old sh404SEF but first, by entering/using the new Update key?
Yes.

If any of the above is possible, will I loose all/any of the content already embedded on my pages, such as Meta Titles, Descriptions, keywords etc?
No. I would still suggest you make a backup of the site or test any large update on a copy of the site.

Best regards
 
Friday, 21 February 2020 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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