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#5961 – shLib system plugin not installed

Posted in ‘sh404SEF’

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Tuesday, 10 September 2019 19:55 UTC

Capstone

Hello!

Trying to install sh404sef on my Joomla site (https:xxxx.com). It was installed and working fine and I had an issue where I restored the site from a backup pre initial installation of sh404sef. Now when I run the installer I get the error that shLib is disabled, however when I search for it or go to manange extensions, it's no where to be found. Can you help?

Thank you!

Wednesday, 11 September 2019 08:21 UTC

wb_weeblr

Hi

You failed restored has broken the database table for installed extensions I would say. First thing to try is to download just shLib (from this page) and make sure it's enabled.

Also make it's the first plugin in your system plugins list, or at least located before the sh404SEF system plugin.

Best regards

Thursday, 12 September 2019 02:38 UTC

Capstone

Thank you! That fixed it!

Thursday, 12 September 2019 08:07 UTC

wb_weeblr

HI

Glad it's sorted out! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

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Best regards

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