• Home
  • Get help
  • Ask a question
Last post 1 hour 25 min ago
Posts last week 81
Average response time last week 4 hours 29 min
All time posts 67919
All time tickets 10499
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#59 – Issues with site once it's multilanguage with SH404 enabled

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 13 April 2015 10:59 UTC
Raz
 Hi!

I have some issues on the site http://xxxx.02.goomla.co.il
It's a multilanguage site, the main language - english should have the current Custom URLs, and additional languages should have "/de", "/ru" etc.

The problem is that when I enable the component the site stops working. If I disable it - everything works in a perfect way.

It's not connected to my template, now the demo site is running default Joomla template.

Here is the link:
http://xxxx.02.goomla.co.il/administrator/

Use this details in a pop-up window:
User: xxxx
Pass: xxxx

Administrator for Joomla:
User: xxxx
Pass: xxxx


Hope for your help, it's very urgent and I have to fix the second language in a few days :(((
Monday, 13 April 2015 11:06 UTC
wb_weeblr
Hi

What does "not working means?" exactly?

Rgds
 
Monday, 13 April 2015 11:37 UTC
Raz
Try to click on top menu or to change languages, you'll see that no matter what you open it stays on the same page.

I think I found now the solution, if I'll enable the native Joomla SEF with SH404 it seems to be working.

I'll make a test on a new stage of the updated backup of live site. Hope it will be working.
Monday, 13 April 2015 11:56 UTC
wb_weeblr
Ah, yes that's a requirement. Joomla settings should match sh404SEF settings.

rgds
 
Monday, 13 April 2015 11:58 UTC
Raz
Without multilanguage option it works OK, so I didn't know that it's required.
And it wasn't writtent anywhere.


Thank you :)
Monday, 13 April 2015 12:21 UTC
wb_weeblr
It's required in all situations, but indeed it's not written on this site, it was in documentation (or FAQ) at Anything Digital, but still have to write a (real this time) documentation.

Closing this ticket now, feel free to open a new one as needed.


Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.