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#4577 – SH404SEF importer from Joomsef - never finishes

Posted in ‘sh404SEF’

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Monday, 29 January 2018 21:13 UTC

photoancestry

I cannot find any log entries to investigate this, but when I start the sh404sef importer and try to import my joomsef URLs and meta, all I see is "Starting to import data, please wait..."

Not a large site - 50 or so pages. Latest Joomla, php7.1, rewriting is enabled, everything working fine. Just cannot get the import to do anything. How can I diagnose?

Tuesday, 30 January 2018 09:07 UTC

wb_weeblr

Hi

I would suggest:

- lookup your PHP error log for any PHP error that might occur during the import process.
- open your browser javascript console and look for any javascript error.

Rgds

Tuesday, 30 January 2018 18:33 UTC

photoancestry

Ok... got this error in java console:

bundle.min.js:2 Uncaught TypeError: Cannot read property 'next_step' of undefined
at d (bundle.min.js:2)
at i (bundle.min.js:2)
at Object.<anonymous> (bundle.min.js:2)
at i (jquery.min.js?0d2694d126e0c699dd0f9927e280d0e2:2)
at Object.fireWith [as resolveWith] (jquery.min.js?0d2694d126e0c699dd0f9927e280d0e2:2)
at y (jquery.min.js?0d2694d126e0c699dd0f9927e280d0e2:4)
at XMLHttpRequest.c (jquery.min.js?0d2694d126e0c699dd0f9927e280d0e2:4)

Any ideas?

Tuesday, 30 January 2018 19:08 UTC

wb_weeblr

Hi

Not really, I just checked again with Joomla 3.8.4 in case something new was breaking it. Also tested with JoomSEF 4.7.1 without any issue.

1 - Do you have any PHP errors?
2 - I would suggest disabling Gzip and setting "Error reporting" to "None" in Joomla config. If you have another extension throwing error notices or similar, this can break the javascript.

Rgds

Wednesday, 31 January 2018 23:20 UTC

photoancestry

Ok managed to get past that error. No PHP errors, and I don't use Joomla's GZIP feature. Now I have this message in the chrome console...

bundle.min.js:2 Error communicating with server, aborting.
i @ bundle.min.js:2
(anonymous) @ bundle.min.js:2
i @ jquery.min.js?595f679cacd123408ece26861ef054be:2
fireWith @ jquery.min.js?595f679cacd123408ece26861ef054be:2
y @ jquery.min.js?595f679cacd123408ece26861ef054be:4
c @ jquery.min.js?595f679cacd123408ece26861ef054be:4
XMLHttpRequest.send (async)
send @ jquery.min.js?595f679cacd123408ece26861ef054be:4
ajax @ jquery.min.js?595f679cacd123408ece26861ef054be:4
n.(anonymous function) @ jquery.min.js?595f679cacd123408ece26861ef054be:4
c @ bundle.min.js:2
o @ bundle.min.js:2
r @ bundle.min.js:2
dispatch @ jquery.min.js?595f679cacd123408ece26861ef054be:3
r.handle @ jquery.min.js?595f679cacd123408ece26861ef054be:3

Thursday, 01 February 2018 09:12 UTC

wb_weeblr

Hi

1 -

Ok managed to get past that error.

How? Exactly.

2 - Are using Joomla 3.8.4 and Joomsef 4.7.1?

3 - As the error message says, there is an error communicating with the server. First thing that comes to mind are security extensions you may have on your site, firewall etc that could block requests.

Rgds

Thursday, 01 February 2018 19:24 UTC

photoancestry

The first error was being generated when the importer plugin was disabled. The second error appears when the plugin is enabled.

Joomla 3.8.4, Joomsef 4.7.1

The only firewall involved is admin tools, but it is disabled completely and the default joomla .htaccess is being used right now. Even tried disabling UFW itself on the Linux box.

The server is Nginx-Apache2-PHP7.1-fpm configuration.

I still cannot find any errors in the logs.... webservers, php, or mysql.

When it says "server" that it fails to connect to, can you tell me what server it is talking about? The mysql server?

Friday, 02 February 2018 09:48 UTC

wb_weeblr

Hi

Likely not,but rather your actual web server. The import process is done through a series of ajax request to the site.

The mysql server?

We do not talk to the mysql server per se. We do ajax request to your site and use Joomla API to connect to the source and target database. Both are supposed to be on the same (mysql) server.

One thing you can do is to go to the shLIb system plugin. In the settings, set "Assets mode" to "Dev" and "Assets bundling" to "No".

Clear all Joomla and browser caches and try again. You should still get an error I assume but the message may give more details about the exact error location.

Rgds

Saturday, 17 February 2018 05:34 UTC

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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