#4449 – com_contacts 404

Hi

Most likely, the problem is caused by the trailing .d of the SEF URL. This would most certainly trouble Joomla, as it uses the extension to determine the type of content. First thing is to change the URL to something like directory/staff/academic-services-staff/chuck-wilson-ed-d for instance, from the sh404SEF URL manager (change also any duplicates if any).

Another thing that's problematic on your site (although entirely unrelated to the problem you described) is that your 404 error page is not a real 404 error page, but instead you have a redirection to the https://www.xxxx.edu/system-pages/404-2 page.
This is terrible from an SEO standpoint and should be removed ASAP. Just use the sh404SEF error page or the Joomla error pageat least, but remove this redirect.

Rgds

Hi

The alias in the menu item is never used by sh404SEF. That's the #1 issue with Joomla URL and routing, and we just do not use it.

There's no good way to remove the "." as it is usually a nice character to have, it just confuses Joomla when it's the last "segment" of a URL. You can always add the "." to the list of "Character replacements list", but this will apply not just ot com_contact but all URLs.

Rgds

Hi

Yes, but keep in mind that this will replare any dot in any newly created URL on the site. Also existing URLs won't be modified, unless you delete them so that they are created again.

Rgds