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#4317 – Update problem with 4.12.0.3715 - only code on frontpage

Posted in ‘sh404SEF’

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Thursday, 16 November 2017 07:31 UTC

Bernhard_Sgoda

Hi,

after update to 4.12.0.3715 I have only code lines on frontend. Only disabling "shlib - Db query cache and programming library" shows normal frontend again. Cleaning all caches and deleting all sh404sef entries doesn't help.

Snapshots before and after attached

Help needed

Warm regards Bernhard

Thursday, 16 November 2017 10:51 UTC

wb_weeblr

Hi

This is probably not linked to the update, but instead to your URL cache having become corrupted. This happens sometimes when the server cannot write to the disk fast enough to cope with the new URLs being cached or created.

You should disable the URL disk cache feature to solve this:

1 - Enable back shLib system plugin (note that you do not have to do that in case of important issue: just set "Enable URL optimization" to No on the main control panel.

2 - Go to sh404SEF configuration and under the Advanced tab, set Activate URL cacehe to No

Save and all should be back to normal.

Rgds

Thursday, 16 November 2017 13:25 UTC

Bernhard_Sgoda

Hi again,

that's it

thank you very much - Bernhard

Thursday, 16 November 2017 13:30 UTC

wb_weeblr

Hi

Glad it's sorted out! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our new Accelerated Mobiles pages plugin for Joomla - the next big thing is SEO, direct from Google themselves!

Rgds

Thursday, 16 November 2017 16:37 UTC

Bernhard_Sgoda

Hi

something changes - After I had done the above settings there are no entries in dashboard - is this correct?

Screenshot after 3 hours

Regards Bernhard

Thursday, 16 November 2017 16:50 UTC

Bernhard_Sgoda

Hi again,

a question about error page.

The joomla error page is shown instead of my created error page

help please

Bernhard

Thursday, 16 November 2017 17:00 UTC

wb_weeblr

Hi

As you can see on your first screenshot, sh404SEF is simply entirely disabled:

The joomla error page is shown instead of my created error page

Which is because sh404SEF is disabled.

Rgds

Thursday, 16 November 2017 17:15 UTC

Bernhard_Sgoda

Hi and sorry

I have done this - my english seems not to be the best ;-)

1 - Enable back shLib system plugin (note that you do not have to do that in case of important issue: just set "Enable URL optimization" to No on the main control panel.

thanks now it works again ;-)

Bernhard

Thursday, 16 November 2017 17:17 UTC

wb_weeblr

Hi

Yes, I only meant that can disable sh404SEF when you need to with "Enable URL otimization" to "No", instead of unpublishing the shLib plugin!

Hi

I will leave this ticket open in case you need to add something. It will automatically close in 2 weeks if no further comment is made.

Best regards

Friday, 01 December 2017 05:34 UTC

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.