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#3524 – Missing file The file shlib.xml could not be found.

Posted in ‘sh404SEF’

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Sunday, 16 April 2017 19:36 UTC

webtrans

Good evening,

I have just moved my Joomla Site to a new web host. I am unable to access SH404Sef due to the following message "The file shlib.xml could not be found."

I have tried reinstalling the extension, but this does not solve the issue for me. Can you please advise?

https://xxxx.co.uk/administrator

username xxxx
password xxxx

Kind regards,

Eric M.

Monday, 17 April 2017 09:11 UTC

wb_weeblr

Hi

It means you have only partially move your site from the old server to the new, you are missing some files.

Currently shLib is marked as installed by Joomla, but some parts of it are missing. When you install again sh404SEF, it does not try to install again shLib, because Joomla says it's already installed.

I would suggest that you download the shLib system plugin from this page and install it.

This should fix the error message you see.

Be aware however that if this file is missing, more can be missing as well, whether in Joomla, sh404SEF, shLib or other extensions . Maybe you can try figure out first why shLib files have not been copied over to the new host?

Rgds

Tuesday, 02 May 2017 05:34 UTC

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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