#3507 – sh404 component missing

Hi

Fatal error: Out of memory (allocated 907280384) (tried to allocate 523800 bytes) in /home/italyp5/public_html/xxxx.com/administrator/components/com_sh404sef/classes/router.phpon line 717

The problem is pretty clear: you do not have enough memory allocated to PHP on that server for the work you are doing, and you exhausted it all.

They seemed to have turned on the plug ins so the site is sort of working, but people still can't login that means we can't do business.

I can't comment on that, unless you provide a full technical description of what they have done.

Considering they have disabled the plugin when they saw a "out of memory" error, instead of simply increasing the memory, I suspect they might have broken many things.

Someone thinks that there is some sh404 directory that is full and that is why the error. Do you know?

No, a "directory" cannot be full, unless your server disk is already full, which would likely break your site anyway, and your hosting company could tell you at once.

Meanwhile altho there are plug ins the component selection on our admin panel is gone so I can't even check the directories.

I suspect that would be a direct consequence of "They seemed to have turned on the plug ins so the site is sort of working". Again, I cannot say much about that.

Can you help on any or all of these problems right away!!!!!!!!!!!!

The normal course of action when one sees "out of memory" is simply to increase memory (it's a setting in PHP, you don't need to physically "add memory").

Until all the "fixes" have been reverted, there is not much we can do.

Once the fixes have been reverted, and from my experience, the excessive consumption of memory is most likely caused by using too high a value for the number of URLs to put in cache:
The value here should be left to its default of 10000, at most increased to 20000. In your specific case, I would suggest simply disabling that cache.


Rgds