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#3460 – Facebook share photo missing

Posted in ‘sh404SEF’
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Thursday, 30 March 2017 18:09 UTC
ioannis2312
Hi there,

We have an issue with facebook share. We noticed that when we share post that have been published a month ago we got a facebook share image.
But when we published a new post, even we can see the image that is going to be post....when we share....we see only title and no image share.

Is there something that we could check in order to resolved this issue...the strange is that older post are working fine.
We try to removed cache enties in .htaccess file, but with no success.



Issue Url: http://www.xxxx.com

Thanks in advanced

ioannis
Friday, 31 March 2017 06:26 UTC
wb_weeblr
Hi

You have another extension creating OGP data for this page (/shoprano-diaries-march-2017/shoprano-in-paris-for-fashion-week.html)

[xxxx]

Those tags are those used by FB, and the image shown here is a small logo, instead of the full image. The OGP tags created by sh404SEF can be found later down the page, and miss an image.

I have tried to look at a few older posts, but they are the same. It doesn't mean much though as Facebook usually keeps the shared image after reading it the first time.

If this started only a month ago, did you update any extension on the site? made change to the template?

Strangely, the Facebook debugger shows the correct image: https://developers.facebook.com/tools/debug/sharing/?q=http%3A%2F%2Fwww.xxxx.com%2Fshoprano-diaries-march-2017%2Fshoprano-in-paris-for-fashion-week.html

Rgds
 
Saturday, 15 April 2017 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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