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#3447 – Can't update to 4.8.2.3492 version

Posted in ‘sh404SEF’

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Monday, 27 March 2017 13:54 UTC

handle

Hello,

I bought a license for one year to update my old 4.7.0.3065 version to last release, but i can't do it becouse of 401 error and i don't know why. I entered Access and Secret keys completly right, but i still can't get an update, Joomla version 3.6.5. Please help me.

Best,
Handle

Monday, 27 March 2017 16:35 UTC

wb_weeblr

Hi

This version is too old to be updated that way, as some update servers change occured about a year ago. Can you please simply download the file and install it normally, using the Joomla updater (the file is just above 2MB) ?

Rgds

Monday, 27 March 2017 17:10 UTC

handle

How should i do it not to loose my data? I have over 2K links listed by Google on my website and i don't want to loose them. Is it just a usual install?

Best,
Handle

Monday, 27 March 2017 18:21 UTC

wb_weeblr

Hi

Loose data? updating with one-click or uploading the file is exactly the same. The Joomla click-to-update function ust download the file for you but the update process is exactly the same.

You can just install any sh404SEF version over an old one, this will perform the update (inside a main Joomla version. Do no install a Joomla 2 version of sh404SEF on a Joomla 3 site, or vice versa).

Rgds

Tuesday, 28 March 2017 16:24 UTC

handle

Thank you

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.