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#2884 – 0 - Class 'ContentHelperRoute' not found

Posted in ‘sh404SEF’

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Tuesday, 25 October 2016 17:05 UTC

jeffmayland

I assume this is an issue with sh404sef.

The smart search module no longer works on this site:
https://www.xxxx.com

Here is a sample search that should show you the error page:
https://www.xxxx.com/search.html?q=510&Itemid=285

This the debug info:
Class 'ContentHelperRoute' not found

Call stack
# Function Location
1 Sh404sefClassRouterInternal->sh404sefExceptionHandler()
2 Sh404sefClassRouterInternal->sh404sefErrorPage() /home/aallen/public_html/administrator/components/com_sh404sef/classes/router.php:1997

Tuesday, 25 October 2016 17:06 UTC

jeffmayland

https://www.xxxx.com/administrator/?mrk
UN: xxxx
PW: xxxx

Tuesday, 25 October 2016 20:42 UTC

jeffmayland

Bizarre, but Chrome on Mac works.
But when I test IE, Safari, and FF they all show the ContentHelperRoute error page.

Wednesday, 26 October 2016 08:35 UTC

wb_weeblr

Hi

I wrote a first message, but then deleted it after logging in. sh404SEF is currently disabled on your site, and you still have the problem, so this is not an issue with sh404SEF. The name "sh404SEF" may appears because we have an Exception handler, we catch 404 errors Exceptions to implement our error page, but in this case, we are not causing it.

Rgds

Wednesday, 26 October 2016 08:36 UTC

jeffmayland

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Weeblr

Oct 26, 01:35 MST

Thursday, 10 November 2016 05:34 UTC

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.