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#2811 – Unknown column 'twittercards_enable'

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 06 October 2016 21:07 UTC
hotgomer
  Hello!
when I try to save the meta I get an error:
1054 Unknown column 'twittercards_enable' in 'field list' SQL=INSERT INTO `#__sh404sef_metas` (`id`,`newurl`,`metadesc`,`metakey`,`metatitle`,`metalang`,`metarobots`,`canonical`,`og_enable`,`og_type`,`og_image`,`og_enable_description`,`og_enable_site_name`,`og_site_name`,`fb_admin_ids`,`og_enable_location`,`og_latitude`,`og_longitude`,`og_street_address`,`og_locality`,`og_postal_code`,`og_region`,`og_country_name`,`og_enable_contact`,`og_email`,`og_phone_number`,`og_fax_number`,`og_enable_fb_admin_ids`,`twittercards_enable`,`twittercards_site_account`,`twittercards_creator_account`,`google_authorship_enable`,`google_authorship_author_profile`,`google_authorship_author_name`,`google_publisher_enable`,`google_publisher_url`) VALUES ('0','index.php?option=com_zoo&Itemid=330&item_id=1192&lang=ru&task=item','','','Стоматология','','','','2','2','','2','2','','','2','','','','','','','','2','','','','2','2','','','2','','','2','')

how fix it?

if i install new version sh404 i have a problem — some url not work and i have some errors
Friday, 07 October 2016 06:58 UTC
wb_weeblr
Hi

how fix it?
I don't know, it depends on what you did. If you have this error, it means you have installed a more recent version of sh404SEF, but the database table has an old format. Maybe you restored a backup or something like this.

if i install new version sh404 i have a problem — some url not work and i have some errors
We will only provide support for the current version of sh404SEF, not the old ones. What are the errors?

Please provide full details, with real URLs where the problems can be seen, and explain what the problems are exactly.

Rgds
 
Wednesday, 12 October 2016 18:27 UTC
hotgomer
maybe i can install single data table?

I had an old site with lots of pages

Site use sh404 component

not to lose the urls pages i migrate old database on new site

and now have a problem
Wednesday, 12 October 2016 18:33 UTC
wb_weeblr
Hi

not to lose the urls pages i migrate old database on new site
Yes, that's exactly what is causing this. You cannot copy the tables from an old site to the new, because we have added some columns and changed them in the mean time. That's just not technically possible.

I would suggest first you try to re-install again the latest version , this may add the missig fields. But not if your tables are too old.

Rgds
 
Wednesday, 12 October 2016 19:07 UTC
hotgomer
i have old files sh404 for old site. How i can look version sh404?
Thursday, 13 October 2016 07:02 UTC
wb_weeblr
Hi

Not sure I understand your question. Why do you need the version of the old sh404SEF? That's not going to help.
Have you tried reinstalling current version?

Rgds
 
Sunday, 16 October 2016 08:40 UTC
hotgomer
Hello!

I reinstalled current version.
It is work! but i have some problem - some page(zoo component) have 404 error
Monday, 17 October 2016 07:40 UTC
wb_weeblr
Hi

Then please close this ticket, and open a new one with a very detailed explanation of what your problem is, with real and full links to pages showing the problem.
Also, if you are using the Zoo-sh404SEF plugin (coming from someone else), talk to these people first.

Rgds
 
Monday, 17 October 2016 17:01 UTC
hotgomer
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.