#2765 – Hikashop

Hi

Any suggestions?

Not with so little information.

1 - At the very least, assuming you are fully up to date with all extensions on your site, including Joomla itself and sh404SEF, we will need the URL of your site, and pages where we can see a problem.
2 - You are mentioning 3 different problems, as I understand, in one ticket. We can't look at 3 different things at the same time, so I will only talk about the first one for now.

Having non-sef links can come from a few things:

1 - The value set for Hikashop under the "BY components" tab of sh404SEF configuration. What setting do you have there?
3 - An issue with Joomla caching configuration: test by disabling both Joomla Page cache system plugin, and "Joomla caching" in Joomla configuration.
2 - Template overrides, that does not send the product link through Joomla API for being SEFied. You can test that by switching back to one of Joomla standard template, such as protostar.

Rgds

Hi

So the links you are talking about are those at the bottom of the page, right?
[xxxx]

1 - How are those links created?
2 - What happens when you disable "URL optimization" in sh404SEF dashboard, and just use Joomla SEF?

Rgds

Hi

If I perform your second item, I get the same url results.

This means the problem does not come from sh404SEF. The issue comes from the way the links are created.

the link is created using a product menu type (attached image) and hikashop catagory.

What I see on this screenshot are not menu items. I see what looks like 4 modules, probably done with custom HTML modules. Is this correct?

Rgds

Hi

As I assumed, those links are NOT from menu items. They are modules, that you, or most likely your developers, set up:
[xxxx]

I am not familiar enough with Hikashop to know how to fix this problem, but here is what I found:

1 - This is not an sh404SEF related problem: the same thing happens when sh404SEF is disabled.
2 - The problem occurs because you have absolute URLs (with a domain) entered in your links:
[xxxx]
3 - I assume this can be fixed in Hikashop, probably by fixing your Canonical URLs:
[xxxx]
I think these should be empty, instead of having those non-sef URLs, but that's something you would have to confirm with Hikashop people.

Rgds

Hi

However, I have a lot of 404 errors. I assume I should go through all of them and provide "enter a redirect" is that correct.

No, you need to just delete them all. You are in development phase, all of those errors do not matter.

Also, one hikashop course now has a strange issue that I can not figure out how to solve. when I click on the link for it on my site it directs to the homepage/404page and the url is:

https://xxxx.com/training/free-webinars/product/telemental-health-ethics-webinar-10-5-16/training/free-webinars/product/telemental-health-ethics-webinar-10-5-16

this course is not on the clone site.

No idea. Again, this all depends on how you create your links (relative, absolute, non-sef, ect).

Also, if I modify a sef url to make it look better, how should i create or should i create a redirect for the old sef url?

Customize it and all its duplicates (if any). Why would you want to redirect?

produce such as:

content/homepage

home



content/blog

blog



content/aboutus

aboutus



What should I do with this fact?

You have to fix the original links. We just record URLs, we don't create them. If a module or K2 produces non-sef links with the wrong Itemid, we can't change that.

Rgds

Hi

I fixed the product name showing up twice in the url by deleting the course in hikashop and re-adding it but it still keeps directing to the home/404 error page.

https://xxxx.com/free-webinars/product/telemental-health-ethics-webinar-10-5-16

1 - do you really mean redirect or does it just show a 404 page?
2 - WHat's the non-sef URL for free-webinars/product/telemental-health-ethics-webinar-10-5-16 in sh404SEF URL manager? If that URL is not present in the URL manager, then it's normal to get a 404.

If Hikashop is configured to use the Canonical you entered on the product page, instead of "Generate the URLs" then it's absolutely expected behavior.

Rgds

Hi

I assume that https://xxxx.com/free-webinars/product/telemental-health-ethics-webinar-10-5-16 is a 404 page set up by sh404sef but not certian, I

You can see all URLs transformed by sh404SEF in the URL manager (your second screenshot).

If that URL is not good (old products, etc), delete it. If it comes back, then you have to find where and why on the site Hikashop creates that non-sef URL (sh404SEF does not create URLs, it only transforms them from non-sef, created by extensions and Joomla) to SEF).

Rgds