• Home
  • Get help
  • Ask a question
Last post 12 hours 36 min ago
Posts last week 81
Average response time last week 4 hours 29 min
All time posts 67915
All time tickets 10498
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#2714 – Social button not visible

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 16 September 2016 09:54 UTC
kang-frederic-gmail-com
 Hi,

i have installed the component and the plugin, set up correctly (in my opinion) parameters, but I can't see on any pages, social buttons.
url : www.xxxx.com

Thanks for the help
Friday, 16 September 2016 12:22 UTC
wb_weeblr
Hi

We cannot provide any help with so little information:

1 - what are your exact and full (not "latest") Joomla and sh404SEF versions?
2 - We should talk only about a specific page (the home page is not supposed to have buttons with the default setup). For instance, is http://www.xxxx.com/quand-les-negociants-suisses-vendent-du-carburant-toxique-a-l-afrique a page where buttons are supposed to show? if not, please provide a link to one such page.
3 - Is that page a regular Joomla article (com_content)? if no, which extension?
4 - In the sh404SEF social plugin, what are your settings for "Only on canonical pages", "Buttons location", and "Categories"?

Rgds
 
Friday, 16 September 2016 12:40 UTC
kang-frederic-gmail-com
Version installed
sh404sef: 4.8.0.3423
Joomla: 3.6.2

Specific pages
pages are indeed content pages. I mean where articles are displayed. E.g. http://www.xxxx.com/burkina-pas-d-inculpation-sur-les-tueries-liees-aux-manifestations-anti-compaore-de-2014

Type of content
Regular joomla articles

Settings
Only on canonical pages: yes
Buttons location: before content
Categories: All categories
Friday, 16 September 2016 12:44 UTC
wb_weeblr
Hi

Looked again at the page source code and as far as I can tell, sh404SEF is simply not enabled. I suspect you have disabled the "SEO management" feature, under the "SEO" tab of sh404SEF configuration.

Rgds
 
Friday, 16 September 2016 13:17 UTC
kang-frederic-gmail-com
Right !

Thanks

Rgds
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.