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#2703 – ERR_TOO_MANY_REDIRECTS

Posted in ‘sh404SEF’

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Wednesday, 14 September 2016 10:36 UTC

nicholas.dring

Hi there,

With sh404sef activated I'm getting a redirect error on our Job listings.
It occurs when I go to https://www.xxxx.it/it/lavora-con-noi/openings and then go to page two of the listing.
The url that i see there is: https://www.xxxx.it/it/careers/openings?lang=it&page=2
If I switch off sh404sef the listing works and the url is https://www.xxxx.it/it/lavora-con-noi/openings?page=2

I've looked in the sef and alias list to see if there is something that I could do but I haven't been able to fix it.
As you might remember we are using Falang, latest version 2.6.0.

You still have access to our backend if you want to have a look at things.

Nick

Wednesday, 14 September 2016 10:43 UTC

wb_weeblr

Hi

As you might remember, Falang is not supported, we only offer support the Joomla native multilingual system. In that case however, I don't think Falang is involved.

If I switch off sh404sef the listing works and the url is https://www.xxxx.it/it/lavora-con-noi/openings?page=2

As usual, this in no way means sh404SEF is causing the problem, only that it occurs when it's enabled.

In this case, I can see pagination is handled by the Job Listing extension, because it uses "page=2" in the URL, which is not compliant with Joomla API. So there is not much I can do. The thing you want to try first:

1 - add the name of this extension (ie com_xxxx) to the list of "Extensions requiring $_GET". If they don't follow Joomla API for pagination, they may not comply with it for routing either.
2 - As seen on the screenshot, also disable auto-redirect from non-sef to sef, if enabled. and maybe as well the other redirects (301 redirect www/non-www and 301 redirect url to correct case)

Rgds

Wednesday, 14 September 2016 10:47 UTC

wb_weeblr

Hi

As a side note, I noticed that it's actually the pagination URLs that are wrong. They are similar to:

/it/openings?page=2

instead of:

/it/lavora-con-noi/openings?page=2

Did you manually customize this URL? anything special here?

Rgds

Monday, 19 September 2016 11:08 UTC

nicholas.dring

HI, I tried your suggestion but that didn't work.
Yes the URL's are wrong, but if sh404 is switched off the url is: https://www.xxxx.it/it/lavora-con-noi/openings?page=2 and it works fine.

Monday, 19 September 2016 11:28 UTC

wb_weeblr

but if sh404 is switched off the url is: https://www.xxxx.it/it/lavora-con-noi/openings?page=2 and it works fine.

Yes, but that in absolutely NO way means that sh404SEF is causing the issue here.

xxx/?page=2 is a totally non-standard, non Joomla API compliant way to provide pagination. sh404SEF can only work with Joomla api-compliant extensions (in the case of pagination it means using limitstart and limit in the non-sef URLs.

As a last effort, can you tell me what are the non-sef URLs for
/it/openings

and

/it/lavora-con-noi/openings

If there is nothing special here, you will have to move this extension to "Use Joomla router" under the "by components" tab of configuration. In doing that, none of the features of sh404SEF will be available for it, but I think it should restore operation.

Rgds

Monday, 19 September 2016 12:05 UTC

nicholas.dring

Hi, I set the component to use Joomla and that seems to do the trick, in the meantime we'll modify the component to be Joomla complaint and then we'll pick it up again.
Thanks

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