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#2656 – Problem in sh404 SEF preferences

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 26 August 2016 15:43 UTC
schulzdesign
Hello,

i am using sh404 SEF in latest version.
But now, i have a problem with opening preferences or deleting.
Show screencast on YouTube to see what i mean:

[xxxx]

Can you help me?
 
Friday, 26 August 2016 15:50 UTC
wb_weeblr
Hi

This looks like a javacsript conflict. Do you have any message in the developer console?

If not, please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Thanks and regards
 
Friday, 26 August 2016 15:54 UTC
schulzdesign
Hello,

no message.

Your Account Details:
Login: http://www.xxxx.info/administrator
User: xxxx
Pass: xxxx

Thanks a lot.
 
Friday, 26 August 2016 16:50 UTC
wb_weeblr
Hi

I don't have a definitive answer but there is a 99.99% chance that this is caused by using a non-standard admin template (isis-3). I would suggest you revert to using the standard Joomla admin template (isis, based on bootstrap 2, not 3).

Rgds
 
Monday, 29 August 2016 09:23 UTC
schulzdesign
Hello,

thank you for your support.
Yes, you´re right. The Problem came from template isis 3.
I have an problem with original Isis-template and i could´nt istall it.
Did you have an link to download and install original Isis template?

Thank you, sincerely Thorsten
 
Monday, 29 August 2016 13:53 UTC
schulzdesign
Hello,

thank you, i fixed the ISIS template by myself.

Greethings from germany,
Thorsten
 
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