• Home
  • Get help
  • Ask a question
Last post 8 min ago
Posts last week 82
Average response time last week 34 min
All time posts 68051
All time tickets 10515
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1611 – After instaling sf404sef all urls not working exept Home page.

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 06 January 2016 06:23 UTC
xgirls
Hi,
I have just bought your subscription for SF404SEF. After installation I've received all my urls not working. Can you help me?
I'm using Joomla 3.4.5.
URL where you can see the problem: www.xxxx.lt/m/zaidimai-vaikams
Thanks.
Wednesday, 06 January 2016 13:43 UTC
wb_weeblr
Hi

Hmml, why are you trying to access /zaidimai-vaikams?

This URL doesn't seem to exist. sh404SEF suggest, for instance, http://www.xxxx.lt/m/zaidimai-vaikams/kartingai, which works fine?

Rgds
 
Wednesday, 06 January 2016 14:21 UTC
xgirls
Yes, sorry for not exact describing of the issue. Zaidimai-vaikams other urls like /loginiai-zaidimai, or /burbuliukai ar "category blog", or "Featured articles". They are nor working. sh404SE works fine only on single pages and Home page, but has issues on "category blog" or "featured articles". Usually zaidimai-vaikams look like on the attached file. (I recognised that If I want to work it fine again I need to dissable "shlib - Db query cache and programming library"). But if I dissable this plugin sh404SE is not working at all.

Really appreciate your help

Zaneta
Wednesday, 06 January 2016 20:24 UTC
wb_weeblr
Hi

OK, if we take, for instance, /loginiai-zaidimai as an example, I can see this link in the menu on the left:

how have you created that link? what's the menu type you have used for the login link?

Rgds
 
Tuesday, 12 January 2016 12:53 UTC
xgirls
Hi,
I have tried this plugin with other sites, and also have the same issues. I've recognized that problem accurs when I try to enamble URL optimization See attached. My global setings are set as recomended. On the menu I use external links tagged items or featured articles.

Thanks
Tuesday, 12 January 2016 13:29 UTC
wb_weeblr
Hi

It's not useful to ask question here if you don't read what I say:



how have you created that link? what's the menu type you have used for the login link?


Rgds
 
Thursday, 14 January 2016 20:18 UTC
xgirls
Hi,

The menu type is "Category blog"" and "Articles-Single article, With those menu items I have an issues. I've recognised that The program works fine with links created with menu type "featured articles"

Thanks
Thursday, 14 January 2016 20:21 UTC
wb_weeblr
Hi

I've recognised that The program works fine with links created with menu type "featured articles"
There is something else in how your site is setup.

Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Thanks and regards
 
Friday, 15 January 2016 07:49 UTC
xgirls
Hi,

yes sure admin site is xxxx.lt/administrator
user: xxxx
Password: xxxx

Thanks
Friday, 15 January 2016 08:10 UTC
wb_weeblr
Hi

You have a big problem on the site, your database is not UTF-8:

[xxxx]

That's why you get all those bad characters.

Second, and that's a reason why you have those 404: you have defined most of your menus as "External URLs", and you hardcoded the links:
[xxxx]

That's not how Joomla links should be created in menu (or anywhere). If you do that, Joomla SEF cannot process the link and pass it to sh404SEF to build a link and create an entry in the database.

If you fix your menu structure, things will work normally.

Rgds
 
Saturday, 30 January 2016 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.