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#1605 – Error connecting to Google Analytics:

Posted in ‘sh404SEF’

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Monday, 04 January 2016 23:45 UTC

artalphak

Hello - I'm getting this message and I can't get around it
I'm using the latest version of SH404
Please advise how it can be fixed

Note: In my google authorization it says "You're authorized"

Error as below
----------------------------------------------------

Error connecting to Google Analytics:

Zendshl_Http_Response Object
(
[version:protected] => 1.1
[code:protected] => 403
[message:protected] => Forbidden
[headers:protected] => Array
(
[Vary] => Array
(
[0] => Origin
[1] => X-Origin
)

[Www-authenticate] => Bearer realm="https://accounts.google.com/", error=insufficient_scope, scope="https://www.googleapis.com/auth/analytics"
[Content-type] => application/vnd.google.gdata.error+xml; charset=UTF-8
[Content-encoding] => gzip
[Date] => Mon, 04 Jan 2016 23:39:35 GMT
[Expires] => Mon, 04 Jan 2016 23:39:35 GMT
[Cache-control] => private, max-age=0
[X-content-type-options] => nosniff
[X-frame-options] => SAMEORIGIN
[X-xss-protection] => 1; mode=block
[Server] => GSE
[Alternate-protocol] => 443:quic,p=1
[Alt-svc] => quic=":443"; ma=604800; v="30,29,28,27,26,25"
[Connection] => close
)

Tuesday, 05 January 2016 09:20 UTC

wb_weeblr

Hi

The error message says "403 : forbidden", so my best guess here is that you did the authorization procedure (you have the "You're authorized" message) but you did it with the wrong gmail account.

I mean that the web property id is probably not associated with the gmail account you used to login and do the authorization procedure.

Please note that you may have to clear the Joomla cache (menu System > Clear Cache > Administrator then delete all "sh404sef_analytics" cached items) between your attempts.

Rgds

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