#1566 – urgent, error 404 some with some docman files ???!! very strange !!

Hi

Pleasse help us and why have we this very very annoying problem....???

When we know what the problem is, we can decide on this.

So far, I have no information telling me there is anything wrong with sh404SEF, so please refrain to make any derogatory comment until you know something.

Here is what I can see:

1 - On this page, http://www.xxxx.be/publications/analyses/le-droit-d-asile-des-irakiens-en-dange, I can see the 404.
The link to the file: http://www.xxxx.be/analyses/1172-le-droit-d-asile-des-irakiens-en-danger

For some reason, you have put this link twice

2 - On this page: http://www.xxxx.be/thematiques/accueil-demandeurs-d-asile-et-retour-volontaire/retour-volontaire/analyse-de-l-instruction-relative-au-trajet-de-retour-et-aux-places-de-retour-pour-les-demandeurs-d-asile-accueillis-dans

there is no 404, the link works fine.

The link to the file is: http://www.xxxx.be/docman?gid=675&task=doc_download


It looks like the difference is in how the links have been created:

Working link:
[xxxx]

Non working links:
[xxxx]


With the new types of link, Docman doesn't trigger the download. I even tried manually, just cut and pasting:

index.php?option=com_docman&Itemid=910&alias=1172-le-droit-d-asile-des-irakiens-en-danger&category_slug=analyses&lang=fr&view=document

in the browser, and Docman still redirects to a 404.

So basically, there was no change in sh404SEF, only the links you create are different now.

You have multiple options from there:

- fix the links you create
- select another settings for Docman under the "By components" tab of sh404SEF, such a "Use Joomla router" or "Leave as non-sef".

I have tested that the new links you are now using works with the two latter options.

Rgds

Hi

So start again from the first link from this page. and why is it not working.

ok, have you read my reply?

You have changed the links you create. The links created with the OLD FORMAT work. The links you created with the NEW FORMAT don't work.

I have spent some time doing some screenshots and explaining in details, so please take the time to read what I write.

Rgds

Hi

So after spending another couple of hours on debugging a local copy of your site, and even though I have not yet fully understood the bug in it, I can already tell you that this is caused by the EasyFrontend SEO" system plugin.

As a quick fix, you can simply disable the Easy frontend SEO system plugin.

RGds

Hi

Spent a bit more time to try find the bug in that plugin. It's rather simple, but unfortunately too common. They are doing things they should not do in the onAfterInitialise event, in file /plugins/system/easyfrontend/easyfrontendseo.php:

	/**
	 * Sets needed object variables in the trigger onAfterInitialise to avoid triggering the framework too early
	 */
	public function onAfterInitialise()
	{
		$this->set('allowed_user_groups', $this->allowedUserGroups());
		$this->set('db', JFactory::getDbo());
		$this->set('session', JFactory::getSession());
		$this->set('request', JFactory::getApplication()->input);

		$uri = JUri::getInstance();
		$this->set('url_tostring', $uri->toString());

		// Compatibility Mode
		$compatibility = $this->params->get('compatibility');
		$relative_urls = $this->params->get('relative_urls');

		if($compatibility != 2)
		{
			$internal_url = $this->buildInternalUrl($uri);
		}

The call to $this->buildInternalUrl($uri); actually use the router to parse the URL, before the system routing phase has happened.

I have simply moved this to the onAfterRoute event, and that seems to fix it:

	/**
	 * Sets needed object variables in the trigger onAfterInitialise to avoid triggering the framework too early
	 */
	public function onAfterRoute()
	{
		$this->set('allowed_user_groups', $this->allowedUserGroups());
		$this->set('db', JFactory::getDbo());
		$this->set('session', JFactory::getSession());
		$this->set('request', JFactory::getApplication()->input);

		$uri = JUri::getInstance();
		$this->set('url_tostring', $uri->toString());

		// Compatibility Mode
		$compatibility = $this->params->get('compatibility');
		$relative_urls = $this->params->get('relative_urls');

		if($compatibility != 2)
		{
			$internal_url = $this->buildInternalUrl($uri);
		}

This fixes the download problem. I suggest this should be communicated to that extension developer.

Rgds

Hi

This is how we do support, we don't do custom work, so there's no additional charge. Just be sure to renew in time!

Rgds

Hi

Thanks very much for your kind words ;)

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

And please feel free to post a review on the JED,it helps and we appreciate it!


Have a nice holiday season!

Rgds