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#1433 – I am getting an error message

Posted in ‘sh404SEF’

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Monday, 23 November 2015 20:05 UTC

gtooth

I am getting an error message when I try and install sh404.

Fatal error: Class 'ShlSystem_factory' not found in E:\xampp\htdocs\findlayfoods.local\tmp\install_56536c6b71372\installation.script.php on line 2082

I am trying to install on a localhost. I have loaded a fresh copy of my site backup and I get the same error message.

Thanks in advance.

G

Tuesday, 24 November 2015 08:07 UTC

wb_weeblr

Hi

Which version of sh404SEF exactly are you trying to install? are you updating from a previous version?

Rgds

Tuesday, 24 November 2015 13:29 UTC

gtooth

The file I am using is: com_sh404sef_4.7.0.3065_full.zip

I have downloaded it a couple of times.

I just subscribed so I am assuming this is the latest version.

This is a fresh install on a localhost copy of my website, http://xxxx.com.

Thanks in advance,

G

Tuesday, 24 November 2015 13:32 UTC

wb_weeblr

Hi

1 - This is NOT the latest version.

2 - What PHP and Joomla versions are you running?

3 - Are you updating from a previous version of sh404SEF?

Rgds

Tuesday, 24 November 2015 14:12 UTC

gtooth

I do not think I am updating, Don't think I have had that extension on my system before. I checked in the manage section and your program is not listed.

I downloaded that version of sh404 from your website a couple of days ago, what file should use?

My site specs:
PHP Built On Linux apache 3.13.0-68-generic #111-Ubuntu SMP Fri Nov 6 18:17:06 UTC 2015 x86_64
Database Version 5.5.44-0ubuntu0.14.04.1
Database Collation latin1_swedish_ci
PHP Version 5.5.9-1ubuntu4.14
Web Server Apache
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.4.5 Stable [ Ember ] 22-October-2015 21:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

Tuesday, 24 November 2015 14:15 UTC

wb_weeblr

I downloaded that version of sh404 from your website a couple of days ago, what file should use?

Well, just download the latest version.

I do not think I am updating, Don't think I have had that extension on my system before.

From looking at the code, this could only happen if a (very) old version of sh404sef (more accurately the shLib system plugin, a part of sh404SEF) is installed (even if disabled).

I suggest entirely uninstall sh404SEF first, then try again.

Rgds

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