Last post 11 hours 41 min ago

Posts last week 94

Average response time last week 34 min

All time posts 67911

All time tickets 10496

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1397 – index.php still in URL

Posted in ‘sh404SEF’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Wednesday, 18 November 2015 11:43 UTC

arcaswebdesign

Hi, having an issue with a site https://www.xxxx.org in that although I've enabled sh404SEF I'm still seeing only the simpler rewritten URLs which includes the index.php part.

There used to be a "use .htaccess" setting which no longer seems to be there or has it moved?

And is the issue caused by the server or something else I've missed?

Wednesday, 18 November 2015 12:04 UTC

wb_weeblr

Hi

1 - Is this a J! 2.5 site?
2 - Is the "Use URL rewriting" setting of Joomla config properly set?

Rgds

Wednesday, 18 November 2015 12:07 UTC

arcaswebdesign

It's a 3.4.5 site with the latest versions of sh404SEF. When I enable the URL rewriting in the global config i get the page not found errors - possibly the site base URL?

Wednesday, 18 November 2015 12:11 UTC

wb_weeblr

Hi

The "index.php" setting was removed in last version because it was only a duplicate of the Joomla setting (in the past we had more operation modes, but had to remove them).

Removing /index.php/ gives you a web server error, so that means either you don't have a .htaccess (or similar for your web server), or this .htaccess doesn't suits your server configuration.

We can't help on that, as it's totally server dependant. Changing the RewriteBase tag is probably a good first step. Your hosting company is the best to help, as they have setup your server.

I also suggest disabling sh404SEF until you get your .htaccess right (just use Joomla SEF). Then you can enable it back again.

Rgds

Wednesday, 18 November 2015 12:15 UTC

arcaswebdesign

Understood, will have a play around - it's a university VPS server rather than a public webhost so they might need to do some additional config on it to get it to play ball.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.