#1345 – Error Could not save data. Error: Sh404sefHelperAnalytics::handleConnectResponseErrors::166: Empty response connecting to remote server

Hi

You screenshot doesn't look right: you have selected to use "Google Tags manager" yet your web site id has been entered in the "Web property ID" input box instead of the "Google Tags manager ID"

Be sure to clean Joomla system cache (Menu System -> Clear cache) after changing these settings, as queries to Google are cached for some times.

Rgds

Hi

"Empty response connecting to remote server" looks like your server PHP setting doesn't allow remote connections, though I'm not sure as probably other things could break.

it shows me "Error connecting to Google Analytics: Not authenticated yet. Please finish Analytics configuration."

These errors are normal as long as the authorization procedure has not completed and the config (including Google Analytics tokens) has not been saved properly.

Could you:

1 - Clear Joomla cache: go to Joomla System menu > Clear cache, and then delete anything that's marked as "sh404sef", both on the site and admin sides
2 - When you've cleared all cached data, go to Joomla config, then Server tab and set "Error reporting" to maximum.
3 - Redo the authorization procedure and see if it works now.
Rgds

Hi

1 -

I've also notice a few notification at the dashboard as per attached.

The first message is very simple and very explicit. Your setup is not correct, and this is not a problem for sh404SEF but some badly coded extensions may not behave properly.
In pratcice, it means:
- maybe you have not enabled Joomla SEF
- maybe you have set Joomla SEF to add a .html suffix, but not sh404SEF, or vice-versa

You simply need to fix that and make sure sh404SEF and Joomla are configured the same.

2 - Analytics error
As said before, it looks very much like your server is not allowing remote connection.

a - Your screenshot shows only the "Site" cache. Did you also, as instructed, cleared the "Admin" cache?
b - There's little I can do about this, unless I know your Google Analytics username and password.

Again, I suspect your server might be blocking connections, but the only way to know is to test from another server. I can do that, but only if I have your credentials to Google Analytics

Rgds

Hi

ok, I was pretty sure it was your server not allowing connections. What a pain. Can I know which hosting company you're using, out of which country?

As for resources, well, reading the documentation is not a bad idea ;) Then what you want to do is keep up with SEO news and topics. I read daily sites like moz.com or Search engine land for instance.

Rgds

Hi

OK, never heard of them. Just don't use any kind of free hosting, that's a recipe for trouble, there are just too many limitations.

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.

Rgds