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#1337 – I can't write changes in articles in frontend when sh404sef is enabled

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 06 November 2015 21:59 UTC
kokot1973
I have Joomla 3.4.5 and sh404SEF ver.4.7.0.3065. When sh404SEF is enabled I can't edit any article in my website. In backend I can do edit all articles. When it is disabled all is ok. Please help.

Thanks in advance

Regards
Monday, 09 November 2015 11:42 UTC
wb_weeblr
Hi

This is usually caused by editors or editors plugin using relative URLs. Do you see some errors in the developer console of your browser?

When it is disabled all is ok
Doesn't mean the problem comes from sh404SEF.

Please also provide:
- super admin credentials
- a full link to an article that can be edited, so we can check on the error happening.

Please
 
Monday, 09 November 2015 13:23 UTC
kokot1973
I would like to give you temporary access to my portal. My portal is in Polish language but is possible to change it to english. Do you help me?
Monday, 09 November 2015 14:20 UTC
wb_weeblr
Hi

That's what I asked for: super admin access to the site:
Please also provide:

- super admin credentials

- a full link to an article that can be edited, so we can check on the error happening.
Of course I can always change the Joomla admin to English, it's strandard.

Rgds
 
Monday, 09 November 2015 17:02 UTC
kokot1973
Of course please...

My page link: http://www.xxxx.pl
My joomla backend site: http://www.xxxx.pl/administrator
Article problem link for example this one: http://www.xxxx.pl/szkola-f1-terminy-kursow
and: http://www.xxxx.pl/wiadomosci/
and: http://www.xxxx.pl/nauka-jazdy-f1-oferta
and: http://www.xxxx.pl/szkola-f1-kontakt


login: xxxx
password: xxxx

Thanks in advance

Regards
Edited by kokot1973 on Monday, 14 March 2016 16:48 UTC
Monday, 09 November 2015 17:07 UTC
wb_weeblr
HI

I cannot access, you have a .htpasswd on the backend.

Rgds
 
Edited by wb_cati on Monday, 14 March 2016 16:48 UTC
Monday, 09 November 2015 17:19 UTC
kokot1973
I am sorry I disabled it now
Monday, 09 November 2015 17:44 UTC
wb_weeblr
Hi

There seem to be a problem; I cannot login either to front end or backend. I have taken a small movie to show you:

xxxx

After clicking on "Log in" button, I just get back to the login screen of Joomla.

Any idea what's causing this?

Rgds
 
Edited by wb_cati on Monday, 14 March 2016 16:49 UTC
Monday, 09 November 2015 17:52 UTC
kokot1973
Try it now
Monday, 09 November 2015 17:57 UTC
wb_weeblr

Exactly the same.

 
Monday, 09 November 2015 18:09 UTC
kokot1973
And now ?

Rgds
Monday, 09 November 2015 18:16 UTC
kokot1973
I had to disabled sh404SEF
Monday, 09 November 2015 18:37 UTC
kokot1973
Please try ...
login: xxxx
password: xxxx


Rgds
Edited by wb_cati on Monday, 14 March 2016 16:49 UTC
Monday, 09 November 2015 19:09 UTC
kokot1973
Do you have access to backend now?
Tuesday, 10 November 2015 11:26 UTC
wb_weeblr
Hi

Tried this morning, just minutes ago. The htaccess password protection is back.

Rgds
 
Tuesday, 10 November 2015 11:49 UTC
kokot1973
The htaccess password is disabled. I disabled it yesterday so I don't know what happend. I try login this morning and login without htaccess protection. I login now from diferent localization and all is ok. Could you try it now ?
I apologise for impediments.

Rgds
Tuesday, 10 November 2015 12:26 UTC
wb_weeblr
Hi

No, still prompting for credentials.

Rgds
 
Edited by wb_cati on Monday, 14 March 2016 16:50 UTC
Tuesday, 10 November 2015 13:04 UTC
kokot1973
So, i give you access to htaccess password protection because when I disable this I lost access to joomla backend. I don't know what is wrong.

login: xxxx
pass: xxxx


Rgds
Edited by wb_cati on Monday, 14 March 2016 16:51 UTC
Tuesday, 10 November 2015 13:39 UTC
wb_weeblr
Hi

I'm sorry but don't you think there are configuration problems that need to be solved before going any further?


 
Tuesday, 10 November 2015 13:44 UTC
wb_weeblr
Hi

I have fixed the various configuration issues (languages, source recording, Analytics).

So now: how do you edit an article? for instance on this page: http://www.xxxx.pl/od-01.01.2016-nowe-egzaminy-na-prawo-jazdy

There are not edit icons.

Rgds
 
Edited by wb_cati on Monday, 14 March 2016 16:52 UTC
Friday, 20 November 2015 18:02 UTC
kokot1973
Hi.
I found problem in my site. I had big problem with .htaccess configuration. Now all is ok and all articles can be edited. Thanks a lot for you help. Ticket closed.

Rgds
Friday, 20 November 2015 18:03 UTC
wb_weeblr
Hi

Thanks for reporting back.

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.


Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.