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#1299 – Unauthorized This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required. Additionally, a 401 Unauthorized error was encountered while trying to use an ErrorDocument to handle the request.

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Tuesday, 03 November 2015 16:59 UTC
gocayman
 Unauthorized

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Additionally, a 401 Unauthorized error was encountered while trying to use an ErrorDocument to handle the request.

Another error encountered today joomla 3.45
www.xxxx.ky
Tuesday, 03 November 2015 17:43 UTC
wb_weeblr
Hi

As per our discussion on your other ticket, this looks very much like a security feature incorrectly triggered. I suggest contacting your hosting company.

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.