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#1290 – Installation Problem

Posted in ‘sh404SEF’

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Tuesday, 03 November 2015 10:07 UTC

epma-tammy

Hi,

I'm trying to install version 4.7.0 of sh404sef on Joomla 2.5.28 but the following error message appears:
"There was an error uploading this file to the server.
Unable to find install package"

Do you know what the problem might be?
I have also tried installing from a directory with no luck.

Tuesday, 03 November 2015 10:10 UTC

wb_weeblr

Hi

That's not really part of sh404SEF, but rather the Joomla installer. My best guess would be that your server puts a limit on the upload size that's not big enough for the sh404SEF zip file.

If you go to System > System information and then the "PHP information" tab, then search for "upload_max_filesize", what do you see?

Rgds

Tuesday, 03 November 2015 10:28 UTC

epma-tammy

Hi,

There wasn't anything in the tab, but I have amended the php.ini and it's uploaded fine now.

Thanks for your help :-)

Tuesday, 03 November 2015 10:31 UTC

wb_weeblr

Hi

yes, that's what I was hinting at: limitation on uploads

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.