• Home
  • Get help
  • Ask a question
Last post 4 hours 46 min ago
Posts last week 81
Average response time last week 4 hours 29 min
All time posts 67932
All time tickets 10501
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1234 – Joomla settings are probably not correct

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 29 October 2015 14:35 UTC
jack19
 Hi,
with the latest version of sh404SEF I notice this in the dashboard.
Joomla settings are probably not correct
Joomla! and sh404SEF SEF URLs settings don't match. This is not required by sh404SEF but some extensions may not work properly.
How can I fix?
Rgds
Thursday, 29 October 2015 14:45 UTC
wb_weeblr
Hi

As per the message, your Joomla settings are not correct: either Joomla SEF URLs are not enabled, or you have enabled Joomla html suffix optio, while the corresponding sh404SEF option is empty, or vice-versa.

Rgds
 
Thursday, 29 October 2015 15:05 UTC
jack19
Ok.
Tank you.
Rgds
Gioacchino
Thursday, 29 October 2015 16:10 UTC
wb_weeblr
Hi

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.


Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.