• Home
  • Get help
  • Ask a question
Last post 2 hours 9 min ago
Posts last week 94
Average response time last week 34 min
All time posts 67850
All time tickets 10486
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1149 – file suffix

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 12 October 2015 10:29 UTC
andreanza
Hello,
I included (as explained in https://weeblr.com/documentation/products.sh404sef/4/getting-started/sh404sef-settings.html) ".html" in FILE SUFFIX, but the URL remains without any suffix .
Even in global configuration I configured the suffix url.
(joomla 3.3.6 and sh404SEF version 4.6.0.2718 of sf404)
Thank you!

Andrea
Monday, 12 October 2015 12:55 UTC
wb_weeblr
Hi

If you have done that when installing then it's enough. If you've made that change at a lated time, after some URLs where already created and visible in the URL manager, you need to Purge URLs so that new ones are recreated.

If this doesn't apply, maybe you're using Joomla cache system plugin, and that needs to be disabled, or at least cleared?

Rgds

 
Monday, 12 October 2015 13:24 UTC
andreanza

Thanks of your indications, I solved the problem.


rgds
Monday, 12 October 2015 13:32 UTC
wb_weeblr
Hi

Glad to hear that. Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.


Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.