Last post 9 min ago

Posts last week 94

Average response time last week 34 min

All time posts 67850

All time tickets 10486

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1135 – htaccess

Posted in ‘sh404SEF’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Wednesday, 07 October 2015 20:47 UTC

leob

I have installed the SH404sef from your company and I would like to enable mod_rewrite. I am attempting to modify my .htaccess in the root folder of my website. The only information the root file named .htaccess file is the following: AddHandler application/x-httpd-php56 .php .php5 .php4 .php3.

In my public_html file another file named htaccess.txt is present. It appear that this file is the one I need to rename to .htaccess. However when I try to rename I can not because the other file is named .htaccess. Please advise me of what to do. The information in the htaccess.txt I have provided via attachment.
Thank you

Thursday, 08 October 2015 07:19 UTC

wb_weeblr

Hi

.htaccess is something part of your web server, there's nothing we can do about it as it's totally outside of Joomla or sh404SEF itself.

The poeple you need to talk to are your hosting company, who setup your web server (and created the first .htaccess you have).

If I were to try something in your case, I would copy/paste the line from the existing .htaccess to the top of the Joomla provided htaccess.txt file, rename .htaccess to .htaccess.disabled, and then rename htaccess.txt to .htaccess.
That's just shooting in the dark, so if that doesn't work, just contact your hosting company.

Rgds

Wednesday, 21 October 2015 09:43 UTC

leob

Thanks my hosting company handled it.

Wednesday, 21 October 2015 11:20 UTC

wb_weeblr

Hi

Glad to hear that. Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.