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#1127 – All pages on frontend are "not found"

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 07 October 2015 09:50 UTC
u20576
 We just configured sh404sef and Joomla accurately as told in the getting started video from Weeblr and suddenly no url works on our site!

We go to (backend): Components > sh404SEF > SEF Url and check if the connection between SEF Urls and Non SEF Urls and everything seems fine. To put in another way:

- If we click on some link in our frontend it returns "Objeto no localizado!". This is in spanish, I guess in english would be "Object not found" or "Page not found".

- We search the SEf Url in our backend, get the NON-sef Url linked and copy it after the domain root on our browser and it returns the correct page.

How can we fix that?

We take the opportunity to ask you another question:

We understand that sh404SEF generates SEF urls base on aliases, is that correct? If so, if we change aliases from articles or menu items, do we have to purge Urls afterwards?

Thanks in advance,

Tomas
Wednesday, 07 October 2015 10:14 UTC
u20576
Just a thought about our second question (aliases): would it be better instead of changing the article or menu alias changing the SEF Urls directly?

Thanks again.
Wednesday, 07 October 2015 12:44 UTC
wb_weeblr
Hi

1 - Please provide a link to your site. Is the 404 error you see coming from your web server or from Joomla?

2 -
We understand that sh404SEF generates SEF urls base on aliases, is that correct? If so, if we change aliases from articles or menu items, do we have to purge Urls afterwards?
There are multiple settings to decide how URL are created. Specifically, we never use menu items title or alias, but only the articles and categories title (or alias, it's a setting).

Indeed, if you change an article title/alias, you would have to delete the corresponding URL in the URL manager, so that a new one is created. Purging will delete all URLs on your site, so that may not be needed, unless you changed a setting that will affect all or most URLs (such as moving from having a .html suffix to not having one for instance).

Please note that after an article has been indexed by search engines, you should not change its URL, even if you change slightly its title. The old URL will be missing (404) and you have to setup a 301 redirect from the old URL to the new.

RGds
 
Wednesday, 07 October 2015 15:38 UTC
u20576
Hi,

1. We can't send you an access to our website because we're just implementing it on a local computer (localhost).

I send you attached to this message a screenshot of the error page. Does that help?

2. Ok, thanks.

Regards,

Tomas
Wednesday, 07 October 2015 15:48 UTC
wb_weeblr
Hi

I send you attached to this message a screenshot of the error page. Does that help?
Yes. This is a web server error, unrelated to sh404SEF or Joomla. It means you local web server is not configured to do URL rewriting.

To make this works, you have to either:

- not use URL rewriting -> you will have /index.php/ in your URLs. You have 2 settings to change for that: one in Joomla global configuration and one on sh404SEF main control panel
- or setup URL rewriting on on your server, including a valid .htaccess file

Rgds
 
Wednesday, 07 October 2015 16:05 UTC
u20576
Hi,

The problem was we hadn't renamed our htaccess.txt file to .htaccess :S

We renamed it and everything works fine again!

Now the file is hidden because we' re working on a local computer and to rename the htaccess file to a name begining with a dot (.htaccess) we had to convert it to a system name on Mac OS. We can assume this would not be a problem for extensions if they have to write anything on the .htaccess file?

Sorry for the inconveniences and thanks for your help,

Regards,

Tomas



I un
Wednesday, 07 October 2015 16:39 UTC
wb_weeblr
Hi

I have no idea about MAC, don't use much Apple stuff. It's pretty unusual for Joomla extensions to write anything to the .htaccess file. This file is a web server file, not a Joomla thing.
Writing to .htaccess file is usually done by components like Akeeba Admin tools, to insert security instructions, but again, that's pretty rare.

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unecessary risk in the future.


Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.