Last post 9 min ago

Posts last week 94

Average response time last week 34 min

All time posts 67853

All time tickets 10487

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#1064 – after gizp enabled some pages do not work

Posted in ‘sh404SEF’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Saturday, 26 September 2015 13:33 UTC

Mekounko

Hi friends. I do not know if this is sh404 related problem. But it appeared after installing component.
May be this problem is template related and may be both.

when gizp in joomla setings is enabled. Two urls (I added them just recently) do not encode correctly.
http://xxxx.lv/par-mums
http://xxxx.lv/par-mums/kontakti

This webpage is not available

ERR_CONTENT_DECODING_FAILED

All other pages what was created before sh404 installation works just fine. These pages do not contain any extra plugins or something different than other pages.
If gizp disabled, all work just fine.

Could you suggest what to do?

Monday, 28 September 2015 13:17 UTC

wb_weeblr

Hi

There's no way to tell if this is caused by sh404SEF or not. The only way this could be cause by sh404SEF is if some PHP error (fatal error, warning, notices) are happening while we apply SEO features such as page title or description insertion, or also inserting social buttons.
More often, this is caused by some system plugins on your site, that throw an error, and when an error happens on a gzip encoded page, then the encoding is broken.

A first step would be to disable system plugins one by one to check if it is so, but you need to be on a test site to do that, otherwise you may break the site.

Another good test is to switch to Joomla default template to detect any link with the template.

Also, try disabling extensions like JotCache or JCH Optimize, if you have them.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.