Last post
10 hours 24 min ago
Posts last week
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Average response time last week
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All time posts
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All time tickets
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Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#5961: shLib system plugin not installed
Closed
Latest post by wb_cati on Monday, 23 September 2019 15:51 UTC
Created on Tuesday, 10 September 2019 19:55 UTC by Capstone
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#5965: Can't connect to Google Analytics
Closed
Latest post by wb_cati on Monday, 23 September 2019 15:49 UTC
Created on Thursday, 12 September 2019 21:51 UTC by Capstone
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#5969: Exclude an article from being forced a canonical
Closed
Latest post by wb_cati on Monday, 23 September 2019 15:44 UTC
Created on Sunday, 15 September 2019 15:27 UTC by TheSDHotel
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#5968: Conflict in my Search URLs
Closed
Latest post by wb_cati on Monday, 23 September 2019 15:43 UTC
Created on Saturday, 14 September 2019 20:47 UTC by toughpaladin-gmail-com
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#5917: when using the K2 component "item" and the id are in the urls
Closed
Latest post by wb_cati on Thursday, 15 August 2019 08:01 UTC
Created on Friday, 26 July 2019 10:08 UTC by karo3
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#5923: Additional links from nowhere
Closed
Latest post by wb_cati on Thursday, 15 August 2019 07:38 UTC
Created on Sunday, 28 July 2019 09:12 UTC by konrabi
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#5926: sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!
Closed
Latest post by wb_cati on Thursday, 15 August 2019 07:33 UTC
Created on Wednesday, 31 July 2019 02:12 UTC by betoandrade
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#5916: Change of domain
Closed
Latest post by wb_cati on Tuesday, 13 August 2019 09:54 UTC
Created on Friday, 26 July 2019 09:13 UTC by konrabi
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#5914: purging urls to correct pagination issue
Closed
Latest post by wb_cati on Tuesday, 13 August 2019 09:51 UTC
Created on Thursday, 25 July 2019 18:29 UTC by joec-siteintelgroup-com
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#5913: Joomla Blog tags display url with string code using sh404SEF
Closed
Latest post by wb_cati on Tuesday, 13 August 2019 09:48 UTC
Created on Thursday, 25 July 2019 18:04 UTC by malvcomm
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#5915: How to make custom url of custom component
Closed
Latest post by wb_cati on Tuesday, 13 August 2019 09:43 UTC
Created on Friday, 26 July 2019 07:14 UTC by simonelli
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#5905: Deletion of SEF URLs
Closed
Latest post by wb_cati on Tuesday, 13 August 2019 09:35 UTC
Created on Monday, 22 July 2019 15:31 UTC by meinolf-mueller-fit-in-mathe-online-de
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#5933: Changed font size
Closed
Latest post by wb_cati on Friday, 09 August 2019 15:24 UTC
Created on Tuesday, 06 August 2019 07:50 UTC by Smarthelper
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#5199: Font size and typeset changed
Closed
Latest post by wb_cati on Friday, 09 August 2019 15:23 UTC
Created on Tuesday, 21 August 2018 10:23 UTC by Smarthelper
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#5907: Only Home works
Closed
Latest post by wb_cati on Friday, 09 August 2019 15:10 UTC
Created on Tuesday, 23 July 2019 03:35 UTC by MOUMOUSSE
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#5912: Not display SiteName, SiteLog, Social Profile Link
Closed
Latest post by wb_cati on Friday, 09 August 2019 15:00 UTC
Created on Thursday, 25 July 2019 12:51 UTC by kriru
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#5937: Generated SEF URLs disappear the next day
Closed
Latest post by wb_cati on Friday, 09 August 2019 14:57 UTC
Created on Thursday, 08 August 2019 07:34 UTC by iage
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#5886: Strange URLs
Closed
Latest post by wb_cati on Tuesday, 30 July 2019 09:28 UTC
Created on Monday, 08 July 2019 10:28 UTC by Diarmiud
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#5906: 404 Not registering
Closed
Latest post by wb_cati on Tuesday, 30 July 2019 09:19 UTC
Created on Monday, 22 July 2019 23:54 UTC by titaniumprint
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#5908: Facebook button not showing and Pinterst and Twitter just text links
Closed
Latest post by wb_cati on Tuesday, 30 July 2019 09:14 UTC
Created on Tuesday, 23 July 2019 09:41 UTC by considerthis1
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#5909: Joomla Native SEF and articles
Closed
Latest post by wb_cati on Tuesday, 30 July 2019 09:02 UTC
Created on Tuesday, 23 July 2019 17:49 UTC by ire4444
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#5893: after enable sh404 there some url are given error bat url
Closed
Latest post by wb_cati on Tuesday, 30 July 2019 08:54 UTC
Created on Thursday, 11 July 2019 10:31 UTC by simonelli
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#5868: 404 error for robots.txt
Closed
Latest post by wb_cati on Wednesday, 17 July 2019 15:38 UTC
Created on Tuesday, 25 June 2019 23:37 UTC by mark.l
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#5874: 404 Page
Closed
Latest post by wb_cati on Wednesday, 17 July 2019 15:21 UTC
Created on Monday, 01 July 2019 10:38 UTC by kriru
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#5870: Help with Blog layout
Closed
Latest post by wb_cati on Wednesday, 10 July 2019 14:03 UTC
Created on Thursday, 27 June 2019 10:35 UTC by builders
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#5880: Language select
Closed
Latest post by wb_cati on Wednesday, 10 July 2019 13:43 UTC
Created on Wednesday, 03 July 2019 07:08 UTC by hpalmier
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#5865: Twitter Card Image url path
Closed
Latest post by wb_cati on Wednesday, 10 July 2019 13:40 UTC
Created on Saturday, 22 June 2019 13:27 UTC by theralphuwe
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#5863: The Sh404SEF does not work with JFConnect and Improved AJAX Login & Register although I leave these components Non-SEF
Closed
Latest post by wb_cati on Wednesday, 10 July 2019 13:34 UTC
Created on Friday, 21 June 2019 03:57 UTC by williamyyuan
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#5864: 404 redirect not working
Closed
Latest post by wb_cati on Wednesday, 10 July 2019 13:30 UTC
Created on Saturday, 22 June 2019 02:53 UTC by dorksdelivered
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#5844: alias don't work and SH404 does not record this error 404
Closed
Latest post by wb_cati on Monday, 01 July 2019 14:54 UTC
Created on Saturday, 08 June 2019 06:18 UTC by GillesMaury
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#5850: a lot of files generated automatically
Closed
Latest post by wb_cati on Monday, 01 July 2019 14:51 UTC
Created on Wednesday, 12 June 2019 08:23 UTC by pearlmountain
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#5849: Too much queries with Lock and Rewritings
Closed
Latest post by wb_cati on Monday, 01 July 2019 14:50 UTC
Created on Tuesday, 11 June 2019 15:59 UTC by glasmaatje
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#5857: Problem with OSMAP
Closed
Latest post by wb_cati on Monday, 01 July 2019 14:40 UTC
Created on Friday, 14 June 2019 13:46 UTC by Jmu01
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#5871: Google Campaign URL Best Practice
Closed
Latest post by wb_cati on Monday, 01 July 2019 14:36 UTC
Created on Thursday, 27 June 2019 16:12 UTC by amcadmin
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#5836: Starting a new site with sh404SEF
Closed
Latest post by wb_cati on Wednesday, 19 June 2019 16:36 UTC
Created on Thursday, 30 May 2019 14:00 UTC by T77HAS
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#5838: Menu assignment not work for multilanguage site when SH404 active
Closed
Latest post by wb_cati on Wednesday, 19 June 2019 16:26 UTC
Created on Friday, 31 May 2019 13:50 UTC by ghribi
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#5858: 404 errors are not recorded
Closed
Latest post by wb_cati on Wednesday, 19 June 2019 16:20 UTC
Created on Tuesday, 18 June 2019 06:03 UTC by info-animicausa-com
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#5848: Setting Up Analytics
Closed
Latest post by wb_cati on Friday, 14 June 2019 17:20 UTC
Created on Tuesday, 11 June 2019 15:44 UTC by act242
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#5827: Can't save modified SEF URLs due to SQL error.
Closed
Latest post by wb_cati on Friday, 14 June 2019 17:18 UTC
Created on Sunday, 26 May 2019 23:10 UTC by kbrookes
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#5829: Installation
Closed
Latest post by wb_cati on Friday, 14 June 2019 17:11 UTC
Created on Wednesday, 29 May 2019 04:37 UTC by MOUMOUSSE
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#5854: Canonical URL is not in property.
Closed
Latest post by wb_cati on Friday, 14 June 2019 17:09 UTC
Created on Thursday, 13 June 2019 04:56 UTC by dior707-yahoo-com
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#5853: Restore Default Configuration and Settings
Closed
Latest post by wb_cati on Friday, 14 June 2019 17:07 UTC
Created on Wednesday, 12 June 2019 20:36 UTC by [email protected]
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#5802: Manual Repository Install
Closed
Latest post by wb_cati on Wednesday, 05 June 2019 14:19 UTC
Created on Monday, 13 May 2019 19:36 UTC by simplematt
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#5806: 504 error knocking out whole site
Closed
Latest post by wb_cati on Wednesday, 05 June 2019 14:18 UTC
Created on Tuesday, 14 May 2019 15:14 UTC by CSouth
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#5803: links without category
Closed
Latest post by wb_cati on Wednesday, 05 June 2019 14:11 UTC
Created on Monday, 13 May 2019 20:28 UTC by radualexe1991-gmail-com
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#5837: component not found
Closed
Latest post by wb_cati on Wednesday, 05 June 2019 14:05 UTC
Created on Thursday, 30 May 2019 18:14 UTC by kontakt-gardensofart-pl
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#5818: Canonical tag not display view page sources
Closed
Latest post by wb_cati on Wednesday, 05 June 2019 13:52 UTC
Created on Monday, 20 May 2019 13:22 UTC by kriru
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#5817: Wat is the best way to link to a menu item in a article or module ?
Closed
Latest post by wb_cati on Wednesday, 05 June 2019 13:50 UTC
Created on Sunday, 19 May 2019 18:56 UTC by deef
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#5765: Changing a SEF url
Closed
Latest post by wb_cati on Friday, 24 May 2019 15:26 UTC
Created on Friday, 19 April 2019 11:26 UTC by ian
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#5820: JSitemap Pro
Closed
Latest post by wb_cati on Friday, 24 May 2019 15:11 UTC
Created on Tuesday, 21 May 2019 07:58 UTC by hpalmier
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