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Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#922: Could not save data. Error: Another article from this category has the same alias (remember it may be a trashed item).
Closed
Latest post by eclipsemedia on Monday, 31 August 2015 11:07 UTC
Created on Friday, 28 August 2015 16:30 UTC by eclipsemedia
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#773: Indexed URL problem
Closed
Latest post by fabioweb on Saturday, 29 August 2015 05:34 UTC
Created on Thursday, 30 July 2015 22:05 UTC by fabioweb
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#849: Server Error after update to latest version
Closed
Latest post by joomlashine on Friday, 28 August 2015 08:27 UTC
Created on Thursday, 13 August 2015 13:05 UTC by joomlashine
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#866: Problem after going live
Closed
Latest post by peterrosenfeldt on Friday, 28 August 2015 07:12 UTC
Created on Tuesday, 18 August 2015 07:19 UTC by peterrosenfeldt
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#839: WEB problem Enable URL optimization
Closed
Latest post by pcsupport on Friday, 28 August 2015 05:34 UTC
Created on Wednesday, 12 August 2015 08:53 UTC by pcsupport
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#841: When do I have to purge
Closed
Latest post by studiocardo on Friday, 28 August 2015 05:34 UTC
Created on Wednesday, 12 August 2015 20:59 UTC by studiocardo
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#842: Use setting in httpd.conf, not htaccess
Closed
Latest post by bdapat on Friday, 28 August 2015 05:34 UTC
Created on Wednesday, 12 August 2015 21:55 UTC by bdapat
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#850: Category URL Creation
Closed
Latest post by matts on Friday, 28 August 2015 05:34 UTC
Created on Thursday, 13 August 2015 16:00 UTC by matts
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#910: dropdown for State doesnt work when sh404sef is enabled
Closed
Latest post by danylati on Thursday, 27 August 2015 13:59 UTC
Created on Wednesday, 26 August 2015 20:47 UTC by danylati
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#824: Error 404 page don't work
Closed
Latest post by Laurentfrom47 on Thursday, 27 August 2015 05:34 UTC
Created on Thursday, 06 August 2015 12:41 UTC by Laurentfrom47
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#835: Interesting thing...
Closed
Latest post by amelcher on Thursday, 27 August 2015 05:34 UTC
Created on Tuesday, 11 August 2015 21:55 UTC by amelcher
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#836: 404 Request Manager
Closed
Latest post by alirezalashkari on Thursday, 27 August 2015 05:34 UTC
Created on Wednesday, 12 August 2015 07:03 UTC by alirezalashkari
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#908: Custom Url
Closed
Latest post by jgentles on Wednesday, 26 August 2015 15:32 UTC
Created on Wednesday, 26 August 2015 02:07 UTC by jgentles
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#905: Problem with 404 pages
Closed
Latest post by agatti on Wednesday, 26 August 2015 12:54 UTC
Created on Tuesday, 25 August 2015 21:04 UTC by agatti
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#834: duplicate urls for homepage
Closed
Latest post by seadevil on Wednesday, 26 August 2015 05:34 UTC
Created on Tuesday, 11 August 2015 14:13 UTC by seadevil
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#904: SH404SEF failing to redirect Google Adwords URL
Closed
Latest post by jimhill10 on Tuesday, 25 August 2015 15:55 UTC
Created on Tuesday, 25 August 2015 15:09 UTC by jimhill10
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#784: sh404sef system plugin not initialized
Closed
Latest post by sergio0187 on Tuesday, 25 August 2015 05:34 UTC
Created on Saturday, 01 August 2015 10:06 UTC by sergio0187
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#788: Facebook Share doesn't work
Closed
Latest post by simplesite on Tuesday, 25 August 2015 05:34 UTC
Created on Sunday, 02 August 2015 05:01 UTC by simplesite
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#808: Title page
Closed
Latest post by milanofree on Tuesday, 25 August 2015 05:34 UTC
Created on Wednesday, 05 August 2015 08:17 UTC by milanofree
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#821: url
Closed
Latest post by Donmauro on Tuesday, 25 August 2015 05:34 UTC
Created on Thursday, 06 August 2015 09:09 UTC by Donmauro
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#827: menu driven url generation
Closed
Latest post by prismanet on Tuesday, 25 August 2015 05:34 UTC
Created on Friday, 07 August 2015 12:48 UTC by prismanet
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#893: ERROR PAGE DOESN´T SHOW UP
Closed
Latest post by jtormo on Monday, 24 August 2015 21:15 UTC
Created on Sunday, 23 August 2015 17:35 UTC by jtormo
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#825: Stop RSS feed URL being rewritten
Closed
Latest post by DVisions on Saturday, 22 August 2015 05:34 UTC
Created on Thursday, 06 August 2015 15:11 UTC by DVisions
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#886: Switch off the language code for SEF URLs
Closed
Latest post by bws on Friday, 21 August 2015 16:22 UTC
Created on Thursday, 20 August 2015 19:10 UTC by bws
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#845: 404 page is not working
Closed
Latest post by valerios on Friday, 21 August 2015 08:59 UTC
Created on Thursday, 13 August 2015 03:42 UTC by valerios
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#813: multi language website
Closed
Latest post by [email protected] on Friday, 21 August 2015 05:34 UTC
Created on Wednesday, 05 August 2015 13:00 UTC by [email protected]
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#814: Canonical setting
Closed
Latest post by Laurentfrom47 on Friday, 21 August 2015 05:34 UTC
Created on Wednesday, 05 August 2015 13:42 UTC by Laurentfrom47
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#819: Syndication Feed
Closed
Latest post by JKoomen on Friday, 21 August 2015 05:34 UTC
Created on Thursday, 06 August 2015 03:45 UTC by JKoomen
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#878: Multilanguage support
Closed
Latest post by magj on Thursday, 20 August 2015 11:03 UTC
Created on Wednesday, 19 August 2015 10:41 UTC by magj
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#863: update wont work
Closed
Latest post by twebtainment on Thursday, 20 August 2015 11:02 UTC
Created on Monday, 17 August 2015 12:43 UTC by twebtainment
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#807: sh404 et vm
Closed
Latest post by Daniel on Thursday, 20 August 2015 11:01 UTC
Created on Wednesday, 05 August 2015 06:58 UTC by Daniel
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#868: Gestion erreur 404
Closed
Latest post by sylvain1973 on Thursday, 20 August 2015 11:00 UTC
Created on Tuesday, 18 August 2015 10:17 UTC by sylvain1973
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#771: Wrong Language atribut in the url
Closed
Latest post by aceberlin on Thursday, 20 August 2015 05:34 UTC
Created on Thursday, 30 July 2015 18:18 UTC by aceberlin
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#804: 404's on my site
Closed
Latest post by @gility on Thursday, 20 August 2015 05:34 UTC
Created on Tuesday, 04 August 2015 15:29 UTC by @gility
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#810: shURL for Attachments
Closed
Latest post by DevTek on Thursday, 20 August 2015 05:34 UTC
Created on Wednesday, 05 August 2015 11:20 UTC by DevTek
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#877: Trailing categories slash
Closed
Latest post by chicagooogle on Wednesday, 19 August 2015 12:37 UTC
Created on Wednesday, 19 August 2015 09:21 UTC by chicagooogle
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#867: why all go to the same page?
Closed
Latest post by bobyang on Wednesday, 19 August 2015 08:28 UTC
Created on Tuesday, 18 August 2015 08:43 UTC by bobyang
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#793: Upgrading from 2.5 to 3 which was using sh404sef
Closed
Latest post by time2act on Wednesday, 19 August 2015 05:34 UTC
Created on Monday, 03 August 2015 22:38 UTC by time2act
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#840: Export url
Closed
Latest post by rudini on Tuesday, 18 August 2015 21:12 UTC
Created on Wednesday, 12 August 2015 14:15 UTC by rudini
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#811: Title showing incorrectly through 'latest articles' module
Closed
Latest post by synapticmedia on Tuesday, 18 August 2015 13:10 UTC
Created on Wednesday, 05 August 2015 11:29 UTC by synapticmedia
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#774: With .htaccess(mod_rewrite) > 404 errors
Closed
Latest post by penguinsuits on Tuesday, 18 August 2015 05:34 UTC
Created on Thursday, 30 July 2015 22:22 UTC by penguinsuits
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#786: received this error from Google. Please help.
Closed
Latest post by d2leo57 on Tuesday, 18 August 2015 05:34 UTC
Created on Sunday, 02 August 2015 00:07 UTC by d2leo57
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#790: OG language tag doesn't match tag from System - Language Code plugin
Closed
Latest post by gijs007 on Tuesday, 18 August 2015 05:34 UTC
Created on Monday, 03 August 2015 00:15 UTC by gijs007
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#766: How do we deal with internal links (smoothscroll)
Closed
Latest post by mmmaik on Tuesday, 18 August 2015 05:34 UTC
Created on Thursday, 30 July 2015 12:05 UTC by mmmaik
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#853: URL rewriting
Closed
Latest post by velieb on Monday, 17 August 2015 20:56 UTC
Created on Friday, 14 August 2015 10:29 UTC by velieb
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#843: Advice on migrating a site
Closed
Latest post by peterrosenfeldt on Monday, 17 August 2015 11:22 UTC
Created on Wednesday, 12 August 2015 23:50 UTC by peterrosenfeldt
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#851: PHP insertion of sh404SEF current URL & Page title
Closed
Latest post by fff on Monday, 17 August 2015 11:16 UTC
Created on Thursday, 13 August 2015 16:03 UTC by fff
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#780: k2 canonical
Closed
Latest post by solidpro on Sunday, 16 August 2015 05:34 UTC
Created on Friday, 31 July 2015 15:56 UTC by solidpro
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#781: Getting white screen
Closed
Latest post by lectrosonics on Sunday, 16 August 2015 05:34 UTC
Created on Friday, 31 July 2015 16:02 UTC by lectrosonics
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#856: 404 error pages not working
Closed
Latest post by janyour on Saturday, 15 August 2015 10:55 UTC
Created on Saturday, 15 August 2015 10:28 UTC by janyour
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