Last post
4 hours 33 min ago
Posts last week
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Average response time last week
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All time posts
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All time tickets
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Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#7376: Error 500
Closed
Latest post by sursumweb on Friday, 30 October 2020 05:34 UTC
Created on Thursday, 03 September 2020 13:03 UTC by sursumweb
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#7007: 404 Errorpage redirects to Startpage
Closed
Latest post by wb_cati on Tuesday, 27 October 2020 18:04 UTC
Created on Friday, 20 March 2020 10:42 UTC by kristallkraft
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#7057: Follow up on #7055 (Anti Flood)
Closed
Latest post by wb_cati on Tuesday, 27 October 2020 17:54 UTC
Created on Wednesday, 08 April 2020 11:17 UTC by TheSDHotel
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#7055: Question about Security and Cloudflare
Closed
Latest post by wb_cati on Tuesday, 27 October 2020 17:51 UTC
Created on Wednesday, 08 April 2020 10:55 UTC by TheSDHotel
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#7408: URL to default homepage with language code
Closed
Latest post by wb_cati on Tuesday, 27 October 2020 17:47 UTC
Created on Friday, 25 September 2020 07:10 UTC by gabrieleb
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#7407: Regarding URL generation
Closed
Latest post by wb_cati on Tuesday, 27 October 2020 17:41 UTC
Created on Friday, 25 September 2020 05:31 UTC by localcms
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#7447: Error sh404sef / Language Switcher
Closed
Latest post by wb_cati on Friday, 23 October 2020 08:35 UTC
Created on Thursday, 15 October 2020 11:56 UTC by abacmedia
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#7391: Canonicals not showing
Closed
Latest post by wb_cati on Friday, 23 October 2020 08:29 UTC
Created on Monday, 14 September 2020 03:34 UTC by enoch
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#7393: SEF urls -- "item" and id showing
Closed
Latest post by wb_cati on Friday, 23 October 2020 08:26 UTC
Created on Monday, 14 September 2020 15:34 UTC by Verticalife
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#7402: Purge "Home Page Meta " Only
Closed
Latest post by wb_cati on Friday, 23 October 2020 08:18 UTC
Created on Friday, 18 September 2020 22:29 UTC by wreppy
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#7404: Erro page
Closed
Latest post by wb_cati on Friday, 23 October 2020 08:15 UTC
Created on Monday, 21 September 2020 07:03 UTC by pava
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#7459: Noindex, follow
Closed
Latest post by wb_cati on Friday, 23 October 2020 08:11 UTC
Created on Thursday, 22 October 2020 10:42 UTC by benedictaclarissa
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#7371: website.com/fr/alias
Closed
Latest post by wb_cati on Friday, 09 October 2020 08:28 UTC
Created on Sunday, 30 August 2020 18:05 UTC by smilecollector
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#7420: "New" Google Analytics Tag
Closed
Latest post by wb_cati on Friday, 09 October 2020 08:25 UTC
Created on Thursday, 01 October 2020 21:56 UTC by ibweb
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#7379: Session user ended without reason
Closed
Latest post by wb_cati on Friday, 09 October 2020 08:11 UTC
Created on Monday, 07 September 2020 01:44 UTC by webmastergreg
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#7383: 404 Front End Problem
Closed
Latest post by wb_cati on Friday, 09 October 2020 08:06 UTC
Created on Monday, 07 September 2020 13:39 UTC by Rollmodl
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#7411: Offline image + Offline Favicon still not loading on Version4.21.1.4217-dev
Closed
Latest post by wb_cati on Tuesday, 29 September 2020 10:16 UTC
Created on Friday, 25 September 2020 21:46 UTC by wreppy
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#7369: Opengraph error: Missing 'og:image'
Closed
Latest post by wb_cati on Tuesday, 29 September 2020 10:12 UTC
Created on Thursday, 27 August 2020 12:56 UTC by milanofree
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#7367: Remove index.php and itemid for K2 url
Closed
Latest post by wb_cati on Tuesday, 29 September 2020 10:11 UTC
Created on Wednesday, 26 August 2020 03:24 UTC by yrcnat
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#7415: 404s is written to sh404sef_urls table ?
Closed
Latest post by wb_cati on Tuesday, 29 September 2020 10:02 UTC
Created on Monday, 28 September 2020 23:53 UTC by wreppy
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#7105: Sanitize the TM and Registered trademarks from the SEF URLS?
Closed
Latest post by wb_cati on Friday, 25 September 2020 09:17 UTC
Created on Monday, 20 April 2020 20:49 UTC by Donnie
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#7123: Analytics don't work
Closed
Latest post by wb_cati on Friday, 25 September 2020 09:13 UTC
Created on Friday, 24 April 2020 20:48 UTC by Vokado
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#7113: Large list of 404s
Closed
Latest post by wb_cati on Friday, 25 September 2020 09:12 UTC
Created on Wednesday, 22 April 2020 19:41 UTC by dpitfield
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#7145: SEF URLS with esi:include?
Closed
Latest post by wb_cati on Friday, 25 September 2020 09:01 UTC
Created on Friday, 01 May 2020 16:56 UTC by TheSDHotel
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#7132: Help to code dynamic SEF redirection
Closed
Latest post by wb_cati on Friday, 25 September 2020 08:45 UTC
Created on Monday, 27 April 2020 13:42 UTC by ntempest
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#7389: Adding the word "english" etc on Joomla multilingual sites
Closed
Latest post by wb_cati on Monday, 21 September 2020 17:13 UTC
Created on Sunday, 13 September 2020 19:46 UTC by wreppy
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#7394: Not logging 404 errors.
Closed
Latest post by wb_cati on Monday, 21 September 2020 17:10 UTC
Created on Tuesday, 15 September 2020 09:35 UTC by majordomo
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#7395: Sitemap.xml et SH404sef
Closed
Latest post by wb_cati on Monday, 21 September 2020 17:07 UTC
Created on Tuesday, 15 September 2020 13:15 UTC by kit73
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#7396: Question about Com Contact Views and Layouts
Closed
Latest post by wb_cati on Monday, 21 September 2020 16:59 UTC
Created on Wednesday, 16 September 2020 07:48 UTC by TheSDHotel
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#7033: Self Canonical URLs in Virtuemart, category listing
Closed
Latest post by wb_cati on Monday, 14 September 2020 08:23 UTC
Created on Wednesday, 01 April 2020 17:38 UTC by dkaneloglou
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#7032: Sitempa generator and Sh404sef
Closed
Latest post by wb_cati on Monday, 14 September 2020 08:11 UTC
Created on Wednesday, 01 April 2020 16:10 UTC by andrea2002
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#7373: K2 (Sub) Category disappeared in menu after starting SH404SEF
Closed
Latest post by wb_cati on Monday, 14 September 2020 08:01 UTC
Created on Monday, 31 August 2020 15:25 UTC by wjhonig
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#7362: robots tag
Closed
Latest post by wb_cati on Monday, 14 September 2020 07:48 UTC
Created on Wednesday, 19 August 2020 05:40 UTC by meinolf-mueller-fit-in-mathe-online-de
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#7355: Analytics - displaying wrong website report
Closed
Latest post by wb_cati on Monday, 14 September 2020 07:41 UTC
Created on Tuesday, 11 August 2020 00:07 UTC by azupancich
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#7338: Is there a conflict between JA K2 Filter and sh404SEF?
Closed
Latest post by wb_cati on Monday, 31 August 2020 08:06 UTC
Created on Thursday, 30 July 2020 00:07 UTC by joeluvnyc
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#7328: add target=”_blank” to alias/redirect
Closed
Latest post by wb_cati on Monday, 31 August 2020 07:37 UTC
Created on Saturday, 25 July 2020 19:21 UTC by webiedesign
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#7337: Cannot get Google Analytics Data
Closed
Latest post by wb_cati on Monday, 31 August 2020 07:33 UTC
Created on Thursday, 30 July 2020 00:04 UTC by joeluvnyc
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#7339: Using SH404SEF Social buttons for Instagram
Closed
Latest post by wb_cati on Monday, 31 August 2020 07:26 UTC
Created on Thursday, 30 July 2020 10:50 UTC by hajo70
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#7340: Fatal error: Uncaught Exception: Sh404sefHelperError
Closed
Latest post by wb_cati on Monday, 31 August 2020 07:24 UTC
Created on Thursday, 30 July 2020 15:26 UTC by WebsiteWI
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#7358: Category in K2 SEF url disappeared
Closed
Latest post by wb_cati on Wednesday, 26 August 2020 09:59 UTC
Created on Sunday, 16 August 2020 09:17 UTC by [email protected]
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#7359: Redirect folder to new domain
Closed
Latest post by wb_cati on Wednesday, 26 August 2020 09:57 UTC
Created on Monday, 17 August 2020 00:02 UTC by mmorton
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#7360: Strange image from sh404SEF?
Closed
Latest post by wb_cati on Wednesday, 26 August 2020 09:55 UTC
Created on Monday, 17 August 2020 06:03 UTC by meinolf-mueller-fit-in-mathe-online-de
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#7315: Cannot get new profile link in frontend
Closed
Latest post by wb_cati on Wednesday, 26 August 2020 09:52 UTC
Created on Monday, 20 July 2020 22:33 UTC by wins
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#7318: issue while opening SEF URLs submenu
Closed
Latest post by wb_cati on Wednesday, 26 August 2020 09:48 UTC
Created on Tuesday, 21 July 2020 19:26 UTC by Vokado
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#7323: Class 'Weeblr\Wblib\V_SH4_4206\Factory' not found
Closed
Latest post by wb_cati on Wednesday, 26 August 2020 09:43 UTC
Created on Thursday, 23 July 2020 12:32 UTC by RustyJoomla
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#7297: menuAlias instead of menuTitle
Closed
Latest post by wb_cati on Wednesday, 12 August 2020 15:52 UTC
Created on Thursday, 09 July 2020 19:40 UTC by Vokado
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#7351: Website down - 0 Class 'ShlCache_Manager' not found
Closed
Latest post by wb_cati on Wednesday, 12 August 2020 15:41 UTC
Created on Monday, 10 August 2020 14:21 UTC by azupancich
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#7229: Override Page Title in PHP?
Closed
Latest post by wb_cati on Monday, 03 August 2020 09:54 UTC
Created on Thursday, 04 June 2020 15:39 UTC by TheSDHotel
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#6838: Category Name in SEF URL
Closed
Latest post by wb_cati on Monday, 03 August 2020 09:42 UTC
Created on Friday, 27 December 2019 00:42 UTC by jcsanjurjo
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#7224: SEF URL link loads slow
Closed
Latest post by wb_cati on Monday, 03 August 2020 09:37 UTC
Created on Wednesday, 03 June 2020 05:43 UTC by arpraka
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