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#8127 – error Class 'Weeblr\Wblib\V_SH4_4269\Wblib' not found

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Friday, 03 September 2021 15:37 UTC
Agnes

Hi Yannick,

Re: error Class 'Weeblr\Wblib\V_SH4_4269\Wblib' not found

 

I am using Stageit for site development. The site development was updated to Joomla 3.10.1 since August and all components were working well. However, when I try to synchronise with the live site, the live site backend and frontend are down withe the error: Class 'Weeblr\Wblib\V_SH4_4269\Wblib' not found

 

Could yo please let me know how I can fix it?

ttps://www.xxxx.com/stageit backend and frontend are working fine.

Thanks & regards,
Agnes

Friday, 03 September 2021 15:39 UTC
wb_weeblr

Hi

Could yo please let me know how I can fix it?

Not really, it depends a lot on what you mean by "when I try to synchronise with the live site". If it works on your staging site, then this is a hint that the problem is in the way the transfer is happening. Most likely, some parts are not transferred entirely.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 03 September 2021 15:52 UTC
Agnes

Hi Yannick,

Quick reply. Thanks. Restoring the live site. I will disable your extensions before the transfer. Then activate them when the update is finalized on the live site.

Have a fun weekend,
Agnes

Friday, 03 September 2021 16:50 UTC
wb_weeblr

Hi

Thanks, same to you !

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Monday, 04 October 2021 05:34 UTC
system
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