• Home
  • Get help
  • Ask a question
Last post 6 min ago
Posts last week 89
Average response time last week 30 min
All time posts 67691
All time tickets 10463
All time avg. posts per day 21
Collected over 9 years 0 months 11 days and updated each hour automatically. Last updated 2024-04-18 10:18 UTC

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#7733 – ShLib

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 27 April 2021 20:32 UTC
micheljacquot002-gmail-com

Hi,

After installing the component, I get this message:
sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!

I can't find any plugin with this name in the plugins.

Could you tell me where to find it, or how to enable it?

Thanks,
Michel

Edited by micheljacquot002-gmail-com on Tuesday, 27 April 2021 20:32 UTC
Wednesday, 28 April 2021 07:23 UTC
wb_weeblr

Hi

This can happen if:

- you had in the past one of our extensions, such as sh404SEF, wbAMP or Josetta and they were removed, likely in an incomplete manner

- you were hit by a bug in Joomla installer that may miss copying some files (reported by the Akeeba backup developer)

You can download the plugin individually from this private online folder. You will have to enable the plugin after installation.

Let me know how it goes.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Edited by wb_cati on Thursday, 03 June 2021 10:15 UTC
Saturday, 29 May 2021 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on Saturday, 29 May 2021 05:34 UTC
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.