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#7492 – Error Page

Posted in ‘sh404SEF’

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Thursday, 12 November 2020 10:02 UTC

lesc

Hi,
I'm currently developing a site at http://xxxx.mwvdev.info/ . I'd like to set up an error page that works the same as on another site I developed at https://www.xxxx.ca/. sh404SEF is set up with the same settings on both sites but for some reason the error page doesn't appear when I go to a web address http://xxxx.mwvdev.info/abc but it does when I go to https://www.xxxx.ca/abc.

I'm unable to determine why the error page works on one site and not the other. Can I please get some assistance?

Thank you,
Les Coleman

Thursday, 12 November 2020 11:26 UTC

wb_weeblr

http://xxxx.mwvdev.info/abc

I cannot test this at the moment, it gives a 500 error (you should enable System debug and set Error reporting to maximum in Joomla congi to have a more detailed error message).

but for some reason the error page doesn't appear when I go to a web address http://xxxx.mwvdev.info/abc but it does when I go to https://www.xxxx.ca/abc.

It depends on what happens for the /abc page? do you get a server error? do you get the regular Joomla 404 error page? something else?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Thursday, 12 November 2020 15:06 UTC

lesc

Hi Yannick,
I get the same error as you when Error Reporting is set to System Default. When it's changed to maxium I get the following error message on a white background:

Fatal error: Uncaught Joomla\CMS\Router\Exception\RouteNotFoundException: URL invalid in /home/mentdev/public_html/libraries/src/Router/Router.php:238 Stack trace: #0 /home/mentdev/public_html/libraries/src/Router/SiteRouter.php(139): Joomla\CMS\Router\Router->parse(Object(Joomla\CMS\Uri\Uri)) #1 /home/mentdev/public_html/libraries/joomlatools/component/koowa/event/subscriber/application.php(63): Joomla\CMS\Router\SiteRouter->parse(Object(Joomla\CMS\Uri\Uri)) #2 /home/mentdev/public_html/libraries/joomlatools/library/event/publisher/abstract.php(128): ComKoowaEventSubscriberApplication->onAfterApplicationRoute(Object(KEvent), Object(ComKoowaEventPublisher)) #3 /home/mentdev/public_html/libraries/joomlatools/component/koowa/event/publisher/publisher.php(43): KEventPublisherAbstract->publishEvent(Object(KEvent), Array, Object(Joomla\CMS\Application\SiteApplication)) #4 /home/mentdev/public_html/plugins/system/joomlatools/joomlatools.php(394): ComKoowaEventPublisher->publishEvent(‘onAfterApplicat…’, Array, Object(Joomla\CM in /home/mentdev/public_html/libraries/src/Router/Router.php on line 238

In the sh404SEF Configuration dialog box, Error page tab, if 404 error handling is changed from "Override Joomla! 404 error page" to "Use Joomla! 404 error page" the standard Joomla 404 - Not found page shows up even when Error Reporting is set to maximum.

Thanks,
Les

Thursday, 12 November 2020 15:35 UTC

wb_weeblr

I get the same error as you when Error Reporting is set to System Default. When it's changed to maxium I get the following error message on a white background:

shows up even when Error Reporting is set to maximum.

Error reporting and what's displayed when a 404 happens are not related. What's happening on that page is that an extension is having a fatal error and is killing the site.

By default Joomla will hide PHP fatal errors (that's what's happening on your site when a 404 error is triggered), it only displays a '500 error" message which is not useful really.

Changing Joomla config is only used to display the cause of the PHP fatal error which is killing your site - or rather killing sh404SEF error page.

In your case, the faulty extension is the JoomlaTools system plugin:

 #4 /home/mentdev/public_html/plugins/system/joomlatools/joomlatools.php

I think I remember something about it, another user reported that issue. Their router does something in the case of a 404, it tries to redirect to another URL but that's causing this problem. I'll try see if I can find the ticket were this was mentioned. I'd suggest talking to the JoomlaTools developers, for whatever extension you're using from them (DocMan?TextMan?...), they might have a better track of it.

It think they actually fixed the issue, or there was a setting in their extension you could change to avoid the bug. Are your Joomlatools fully updated?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Thursday, 26 November 2020 20:41 UTC

lesc

Thanks Yannick, I'll contact Joomlatools.

Friday, 27 November 2020 09:03 UTC

wb_weeblr

You're welcomed. I searched but could not find the ticket where this was discussed (not even sure this was discussed here, might have been by other means). Hopefully they'll have a better memory.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Monday, 28 December 2020 05:34 UTC

system

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