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#7376 – Error 500

Posted in ‘sh404SEF’
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Thursday, 03 September 2020 13:03 UTC
sursumweb

Hello,

In some pages I get error 500. Here are the logs:

 

Stack trace:
#0 /home/redauto/public_html/libraries/src/MVC/Controller/BaseController.php(621): Joomla\CMS\MVC\Controller\BaseController->getView('error404', 'quix', 'sh404sefView', Array)
#1 /home/redauto/public_html/libraries/src/MVC/Controller/BaseController.php(710): Joomla\CMS\MVC\Controller\BaseController->display()
#2 /home/redauto/public_html/administrator/components/com_sh404sef/helpers/error.php(267): Joomla\CMS\MVC\Controller\BaseController->execute('')
#3 /home/redauto/public_html/administrator/components/com_sh404sef/helpers/error.php(85): Sh404sefHelperError::render(Object(Exception), 'La p\xC3\xA1gina soli...')
#4 /home/redauto/public_html/administrator/components/com_sh404sef/classes/router.php(2538): Sh404sefHelperError::render404ErrorDocument(Object(Exception))
#5 /home/redauto/public_html/administrator/components/com_s in /home/redauto/public_html/libraries/src/MVC/Controller/BaseController.php on line 847

 

Any idea?

Thursday, 03 September 2020 14:35 UTC
wb_weeblr

Hi

Sounds like Quix is breaking our 404 error page. I'd suggest Disabling sh404SEF error page: under the Error page tab, set "404 error handling" to either "Only for sh404SEF pages " or if that does not solve the issue, "Use Joomla 404 error page".

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 30 October 2020 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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