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#7123 – Analytics don't work

Posted in ‘sh404SEF’
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Friday, 24 April 2020 20:48 UTC
Vokado

Hi, we insert the UA ID (the whole ID including UA-xxxxxxx-y like in your video described). But the whole analytics code is not shown.

see our site: www.xxxx.com

If you need further information, please inform me.

Monday, 27 April 2020 10:21 UTC
wb_weeblr
Hi

Have you enabled data collection as well?



If yes, then please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterward, but it must have superuser level.

Thanks and regards
 
Monday, 27 April 2020 10:54 UTC
Vokado

https://www.xxxx.com/administrator

User: xxxx
Password: xxxx

Monday, 27 April 2020 10:59 UTC
wb_weeblr
Hi,

You had disable Analytics for the "Public" group:



Best regards

Yannick Gaultier
weeblr.com
@weeblr
 
Tuesday, 12 May 2020 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.